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Cook/Waiter/Bartender/Public Relations Intern Resume Example

Resume Score: 80%

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COOK/WAITER/BARTENDER/PUBLIC RELATIONS INTERN
Summary

Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.

Resourceful and adaptable Manager with over 20 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.

Resourceful and adaptable Manager with over 20 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.

Forward-thinking manager with 20 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes.

Skills
  • Contract development and management
  • Issue and conflict resolution
  • Lead generation
  • Capital improvement planning
  • Staff development
  • Courteous demeanor
  • Inventory control procedures
  • Dependable and reliable
  • Promotional support
  • Staff training and development
  • Resolution-oriented
  • Strong communication skills
  • Personnel training and development
  • Effective team player
  • Organized
  • Adaptive team player
  • Cash handling accuracy
  • Superior communication skills
  • Detail-oriented
  • Flexible schedule
  • Excellent multi-tasker
  • Time management
  • Invoice processing
Experience
10/2015 - 11/2018Keefner's Suds And SandwichesSpringfield, IL
Cook/Waiter/Bartender/Public Relations Intern
  • Operated all kitchen equipment safely to avoid injuries.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Performed work station prep.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Created exceptional menu items executed with precision to regularly garner diner praise.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Prepared and plated 100+ dishes per shift for busy restaurant.
  • Prepared dishes in a fast-paced environment while maintaining high customer satisfaction rate
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Coordinated daily food orders, organizing timely deliveries to each table.
10/2012 - 09/2013Sears And RobuckSpringfield, IL
Warehouse Worker
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
  • Manually lifted materials weighing up to 50 pounds on regular basis.
  • Manually lifted materials weighing up to 50 pounds on regular basis.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Ensured damaged products were identified and removed when received.
  • Accurately staged and sorted products for loading.
  • Counted and stocked merchandise as specified by inventory control log.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Recognized and reported defective material and equipment.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
  • Effectively communicated with all levels of staff and management.
08/2007 - 08/2008City Of SpringfieldSpringfield, IL
Temporary Office Worker

Processed Boat Licenses.

04/1993 - 09/2005McCormicks RestaurantSpringfield, IL
Manager
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Managed day-to-day operations, including supervision and assignment delegation for 7-member team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Partnered with owners to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Oversaw personnel recruitment, performance and scheduling.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Coached new team members on job tasks and performance strategies.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Gave input on how to improve training and employee productivity.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Education and Training
Springfield, IL
Some College (No Degree) in Applied PsychologyLincoln Land Community College

I have been attending LLCC off and on and I am very close to receiving my Associates Degree in Psychology.

06/1990Springfield, OR
High School DiplomaSpringfield Southeast High School
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Resume Overview

Companies Worked For:

  • Keefner's Suds And Sandwiches
  • Sears And Robuck
  • City Of Springfield
  • McCormicks Restaurant

School Attended

  • Lincoln Land Community College
  • Springfield Southeast High School

Job Titles Held:

  • Cook/Waiter/Bartender/Public Relations Intern
  • Warehouse Worker
  • Temporary Office Worker
  • Manager

Degrees

  • Some College (No Degree) in Applied Psychology
    High School Diploma

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