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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated cook bringing 1 year of experience in restaurant environments. Team player skilled at communicating and translating customer requests. Deep understanding of OSHA and other compliance measures.

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Skills
  • Sales management
  • Customer care
  • Product description
  • Sales presentations
  • Product and service knowledge
Education and Training
Joseph C Wilson Magnet High School Rochester, NY Expected in 07/2009 High School Diploma : - GPA :
Experience
Baptist Memorial Health Care - Cook/Waiter
Covington, TN, 08/2020 - Current
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Replenished food items from inventory and rotated ingredients.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Grilled and deep fried various foods from meats to potatoes.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Calculated charges, issued table checks and collected payments from customers.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Increased sales of high margin menu items through effective upselling.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Stocked server areas with supplies before, during and after shifts.
Walmart - Stocker Associate
City, STATE, 01/2018 - 07/2020
  • Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.
  • Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
  • Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices.
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Processing freight and preparing backroom for incoming freight.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Lifted materials of varied weights on regular basis.
  • Blocked and faced all products on shelves and displays to meet company policies.
Merakey Allegheny Valley School - Housekeeper
City, STATE, 10/2017 - 10/2017
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Sorted laundry by room number and name

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Resume Overview

School Attended

  • Joseph C Wilson Magnet High School

Job Titles Held:

  • Cook/Waiter
  • Stocker Associate
  • Housekeeper

Degrees

  • High School Diploma

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