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Cook/Supervisor Resume Example

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COOK/SUPERVISOR
Summary

Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.

Skills
  • Dish preparation
  • Motivational team management
  • High-quality ingredients
  • Time management
  • Positive and professional
  • Workflow Optimization
  • Meal preparation
  • Food safety
  • Team supervision
  • Flexible
  • Equipment usage
  • Persuasive negotiations
  • Profit and revenue-generating strategies
  • Excellent communication skills
  • Resolution-oriented
  • Marketing strategy
  • Recruiting and hiring
  • Sales territory growth
  • Compelling leadership skills
  • Exceptional multi-tasker
  • Social media savvy
  • Continuous improvements
  • Energetic
  • Negotiations expert and strong deal closer
  • Rapport and relationship building
  • Product knowledge
  • Superb time management
Experience
Cook/Supervisor
City, StateCompany Name/Oct 2015 to Nov 2020
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Supervised all kitchen food preparation in demanding, high-volume environment.
  • Helped staff adhere to tough restaurant requirements through effective discipline and motivation.

Monitored and improved performance of 5 team members resulting in 150 meals produced daily.

  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
Sales Representative/Team Leader
City, StateCompany Name/Jan 2014 to Oct 2014
  • Generated [Number]+ leads per month and worked to convert customers with [Number]% success rate.
  • Pursued over [Number] new accounts in [Timeframe] through lead generation, cold calling and advertising referrals.
  • Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
  • Created and implemented store displays, promoting sales and growth.
  • Exceeded monthly sales goals by [Number]% through successful [Task].
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Sandwich Artist
City, StateCompany Name/May 2013 to Dec 2013
  • Organized food preparation stations and replenished supplies regularly.
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Answered guest questions, delivering most accurate and updated information available.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Monitored and counted food stock and supplies to reorder on time.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Verified orders and bagged items for easy transport.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Sales Representative/Team Leader
City, StateCompany Name/Jan 2013 to Aug 2013
  • Generated [Number]+ leads per month and worked to convert customers with [Number]% success rate.
  • Pursued over [Number] new accounts in [Timeframe] through lead generation, cold calling and advertising referrals.
  • Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Established and serviced [Number] accounts in assigned territory.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Received [Type] award in [Year] for delivering exemplary service while driving strategic business initiatives.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
Education and Training
High School DiplomaEvolution Academy Charter SchoolMay 2005City, State
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84Good
Resume Strength
  • Completeness
  • Length

Resume Overview

School Attended

  • Evolution Academy Charter School

Job Titles Held:

  • Cook/Supervisor
  • Sales Representative/Team Leader
  • Sandwich Artist

Degrees

  • High School Diploma

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