Cook Shift Leader resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Facilitates positive and productive interactions between workers, leaders management, and representatives. Strong customer service. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach. A Energetic Individual offering wealth of experience in a wide range of different organizations. Hardworking, educated and willing to go extra mile to complete all tasks.
Skills
Dietary restrictions
Food plating and presentation
Meal scheduling
Menu planning
Verbal and written communication
Food preparation and safety
Kitchen equipment operation and maintenance
Accounting management
Revenue Generation
Processing payments
Budget development
Bookkeeping
Strategic Planning
Preparing financial statements
Microsoft Office
Appointment Scheduling
Coordinating Drug Refills
Time Management
Updating Medical Records
Clear Communication
Multi-line Telephone System Operation
Multitasking and Prioritization
Critical Thinking
Problem Anticipation and Resolution
Training development
Grievance handling
Labor negotiation
Policy interpretation
Troubleshooting
Responsible
Reading comprehension
Detail-oriented
Excellent work ethic
Conflict resolution
Written Communication
Planning and Coordination
Education
Perryville High SchoolPerryville, MDExpected in 06/1991 ā āHigh School Diploma: - GPA:
Work History
Spectrum Health - Cook Shift Leader South Haven, MI, 08/2019 - 05/2020
Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Mentored kitchen staff at all levels to prepare each for demanding roles.
Developed recipes, portion specifications, and standard preparation procedures for all dishes.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Collaborated with staff members to create meals for large banquets.
Supervised and enhanced work of 6-person team producing more than 85 plates per day.
Weirton Medical Center Inc - Part time Medical Support Assistant Weirton, WV, 07/2010 - 08/2019
Organized patient records to research records, extract medical information and review records for completeness and accuracy.
Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Verified and updated clinical and demographic records through CPRS system
Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Called and faxed pharmacies to submit prescriptions and refills.
Department Of Veterans Affairs - Union Representative/Treasurer City, STATE, 06/2008 - 08/2019
Interpreted and advised on labor relations policies and previously negotiated agreements.
Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Negotiated collective bargaining agreements.
Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Assessed impact of union proposals on company or government operations.
Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Spearheaded negotiation of union contracts as company representative.
Provided expertise on all facets of AFGE labor and employment law to help employers make more effective decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Conducted research, gathered information from multiple sources and presented results.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to company employees by copying, faxing and filing documents.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Scheduled and confirmed appointments and meetings for senior management team.
Corresponded with clients through email, telephone or postal mail.
Supported various administrative duties by proofreading, transcribing and invoicing.
Financial Audit
Maintain and pay locals bills
Organized and arranged travel
Prepared and paid travel stiphens
Department Of Veterans Affairs - Food Service Worker City, STATE, 11/2004 - 06/2008
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Sanitized dining ware and kitchen equipment according to health code standards.
Circulated kitchen area to receive work assignments from supervisor and identify support tasks.
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