LiveCareer-Resume

cook shift leader resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am honest, dependable, great with people! I have always stayed long term at my jobs sometimes working more than one. My whole life I have always been in management at my food and or retail/ gas station jobs! This is what I know this is what I do!

Skills

Hard working

Serv safe certified

Management experience

Food management experience

Dependable

Honest

Works well with all

Great customer service

Experience
Cook Shift Leader, 04/2017 to Current
Spectrum HealthLansing, MI,
  • Kept kitchen, cooking utensils and storeroom clean and neat
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Trained kitchen workers on culinary techniques.
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Streamlined kitchen processes to shorten wait times and serve additional guests.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made meals in accordance with company standards and requirements.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.
  • Offered support to other stations in high-volume shifts or as needed.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Improved overall kitchen efficiency through being hands on with my team, leading to number 1 sales overall.
Assistant Store Manager, 02/2014 to 09/2017
PetcoArlington Heights, IL,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Conducted analysis to address productivity and improve employee morale.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Assistant Food Service Manager, 03/1997 to 01/2016
Nouria EnergyWakefield, MA,
  • Established and managed effective controls for labor and inventory costs.
  • Assessed employee schedules for effectiveness and approved all timesheets.
  • Trained and mentored up to 10 new employees each quarter.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Supervised staff preparing and serving 400 meals per day.
Education and Training
High School Diploma: , Expected in 05/1997 to Warren East High School - Bowling Green, KY
GPA:
: Marketing, Expected in to Western Kentucky University - Bowling Green, KY
GPA:

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Resume Overview

School Attended

  • Warren East High School
  • Western Kentucky University

Job Titles Held:

  • Cook Shift Leader
  • Assistant Store Manager
  • Assistant Food Service Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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