Cook Shift Leader resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Dynamic Shift leader creating memorable dishes with fresh ingredients. Monitors and evaluates purchasing, staffing, production and inventory to control food and labor costs and waste. Inspects kitchen areas and issues corrective actions to maintain company and health department standards.

  • Microsoft Office, Excel. Etc.
  • Fast
  • Filing
  • Insurance
  • Excel
  • Microsoft Office
  • Microsoft word
  • Nursing
  • Quick
  • Learner
  • Supervisor
  • Answering phones
  • Phones
  • Culinary techniques
  • Kitchen staff management
  • Cleaning and sanitizing methods
  • Safety and health guidelines
  • Food allergy understanding
  • Nutrition
  • Inventory oversight
  • Cleaning and organization
  • Recipe preparation
  • Team-oriented
  • Effective prioritization
  • Foodservice sanitation
  • Food preparation
  • Multitasking
Cook Shift Leader, 08/2017 to 11/2020
Spectrum HealthSouth Haven, MI,
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Followed the "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.
  • Sanitized all counters and utensils used for the preparation of raw meat, poultry, fish and eggs.
  • Streamlined kitchen processes to shorten wait times and serve 25 additional guests per hour.
  • Adjusted seasonal plans to source local ingredients and align special dishes with area events.
  • Partnered with General Manager to create dynamic entrees for large banquets and special events.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Performed mise en place daily to efficiently prepare signature dishes.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
  • Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
  • Created exciting dishes at competitive prices to attract clientele and increase revenue.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Lead team of 25 employees in all operations including sales, service, parts and office functions.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Helped manage scheduling for 30 employees to optimize productivity.
  • Implemented effective customer service surveys to encourage feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Cook/Prep/Dishwasher, 01/2016 to 08/2018
Centers For Specialty Care GroupMiddle Village, NY,
  • I cook and prep food for all the customers that come into the store.
  • Do the baking for the bakery at times.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Built customer loyalty by providing sparkling clean dishes and helping kitchen manager with special requests.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Backed up General Manager and assisted team members during heavy work periods to maximize team coverage.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Organized clean utensils in storage bins for servers to access easily.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
CNA - Certified Nursing Assistant, 07/2007 to 01/2015
Universal Health ServicesSpokane, WA,
  • Assist with residents daily living, dressing, bathing, brushing teeth, helping them eat, making sure that they are presentable for when there family comes to see them.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
Unit Clerk/Secretary, 07/2007 to 01/2015
Gracedale Nursing HomeCity, STATE,
  • I answered phones, checked daily emails, send weekly orders for supplies to the store room, sent x-rays to appropriate Dr, offices, took down new doctors orders for the residents, called insurance companies for coverage questions, daily filing of resident files, called families to inform them of new orders or upcoming appointments, faxed for diet changes, transfer in house calls to the correct person, talked to family members on a daily bases about their loved one, worked with Microsoft word, Excel on a daily bases.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Checked office supplies stock and placed orders to maintain levels.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created and updated Microsoft spreadsheets to track doctors appointments and medication data for Nurse use.
  • Maintained organized filing system of paper and electronic documents.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Revised and maintained master calendar for client appointments.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Managed multiple calendars and contacts within Microsoft Outlook.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Education and Training
Certified Nursing assistant in Certified Nursing: , Expected in 2008
Northampton County Area Community College - Nazareth, PA
: , Expected in
GracedaleGracedaleJessicaPen Argyl Area High School - ,
Activities and Honors
Additional Information
  • Authorized to work in the US for any employer
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Certified Trainer- Training - 2018
  • Certified Nursing Assistant

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Resume Overview

School Attended

  • Northampton County Area Community College
  • GracedaleGracedaleJessicaPen Argyl Area High School

Job Titles Held:

  • Cook Shift Leader
  • Cook/Prep/Dishwasher
  • CNA - Certified Nursing Assistant
  • Unit Clerk/Secretary


  • Certified Nursing assistant in Certified Nursing

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