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cook server shift leader resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Diligent restaurant kitchen worker with excellent cooking skills and strong knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need. Consistent cooking exceptionally well-versed in food plating and knife handling skills and techniques. Offering 12 years of comprehensive experience in quality food preparation and presentation. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Head Cashier skilled at increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Proficient manager and leader with strong communication, interpersonal and planning abilities. Enthusiastic Cashier with 16 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals.

Skills
  • Institutional and batch cooking
  • Food spoilage prevention
  • Food plating and presentation
  • Recipes and menu planning
  • New hire training
  • Food preparation
  • Hospitality service expertise
  • Hospitality and service industry background
  • Beautiful presentation of food
  • Strong attention to safe food handling procedures
  • Stocking and replenishing
  • Store opening/closing procedures
  • Flexible schedule
  • Stock management
  • Cash handling
  • Time management strength
  • Communication skills
  • Point of sale knowledge
  • Cash register operation
  • Multi-tasking skill
  • Interpersonal ability
  • Cash register skills
  • Product restocking
  • Identification checks
  • Bagging and packaging
  • Inventorying products
  • Basic math skills
  • Cash balancing
  • Product knowledge
  • Drawer management
  • Currency counting
  • Customer assistance
  • Maintaining store appearance
  • Store merchandise stocking
Work History
Cook/Server Shift Leader, 11/2016 to 12/2019
Life Care Centers Of AmericaLauderhill, FL,
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Managed 7-8-person staff, supervised preparation of all foods and explained steps for readying specialty item foods.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Produced over 200 dishes per day and maintained near-perfect customer satisfaction scores.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Cook/server, 09/2014 to 11/2016
River OaksCity, STATE,
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Transitioned between breakfast and dinner service
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Cooks Helper, 01/2014 to 08/2014
Senior NutritionCity, STATE,
  • Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
  • Stocked cabinets and serving areas with condiments and refilled condiment containers.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
Head Clerk/Recieving/Produce Clerk, 11/2004 to 12/2010
Holiday MarketCity, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Directed team of 10 cashiers to maximize performance and deliver exceptional service to every customer.
  • Developed standard operating procedures.
  • Increased customer loyalty and retention.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Displayed new stock and rotated existing products.
Education
High School Diploma: , Expected in 06/1983
Central Coast Christian Academy - Arroyo Grande, CA,
GPA:
: Culinary Arts, Expected in
Shasta College - Redding, CA
GPA:

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Resume Overview

School Attended

  • Central Coast Christian Academy
  • Shasta College

Job Titles Held:

  • Cook/Server Shift Leader
  • Cook/server
  • Cooks Helper
  • Head Clerk/Recieving/Produce Clerk

Degrees

  • High School Diploma
  • Some College (No Degree)

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