LiveCareer-Resume

cook resume example with 11+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated Cook with 10 years in preparing menu items for fast food restaurant. Precisely cooked various menu items in line with requests for customer satisfaction. Dedicated to managing inventory, customer satisfaction and solving problems by communicating frequently with managers. Dynamic food service professional driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food-handling standards.

Skills
  • Food Preparation
  • Public Relations
  • Cooking
  • Recipes and menu planning
  • Institutional and batch cooking
  • Food spoilage prevention
  • Order delivery practices
  • Hospitality service expertise
  • Food preparation
  • Semi-finalist in Hardees Biscuit Competition contest
  • Strong attention to safe food handling procedures
  • Hospitality and service industry background
  • Food preparation and safety
Work History
08/2019 to Current Cook Brightview Senior Living | Woburn, MA,
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Ordered and received products and supplies to stock kitchen areas.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Served 120 nutritious meals daily to students in daycare school.
  • Communicated closely with directors to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Transitioned between breakfast and dinner service by collecting dishes and washing them and by cooking and preparing all items on menu daily for lunch.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
07/2016 to 07/2019 Certified Shift Manager Mcdonald's | Corbin, KY,
  • Managed cash intake, including counting out registers and calculating profit at end of each shift.
  • Assigned tasks and responsibilities to each employee on shift.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Addressed and resolved customer inquiries and complaints.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success..
  • Maintained financial accuracy when handling over $5000 in revenue each day..
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Entered data into Microsoft system, implementing tight safeguards to secure financial and personal information.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
07/2009 to 07/2016 Crew Trainer Mcdonald's | Cottage Grove, WI,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Handled over $4700 worth of daily credit card and cash payments.
  • Trained other employees in customer service, food safety and performance requirements.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Served around 300 customers each breakfast and lunch shift by cooking fast food items quickly..
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Fried, grilled and baked foods such as twists, [pizza shells] and chalupas.
  • Offered soft drinks, frozen beverages and coffee immediately after processing payments to deliver simple items quickly to customers.
Education
Expected in 05/2008 Associate of Science | Criminal Justice Allied College, Fenton, MO, GPA:
Certifications
  • ServSafe certification: Food Handling

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Resume Overview

School Attended

  • Allied College

Job Titles Held:

  • Cook
  • Certified Shift Manager
  • Crew Trainer

Degrees

  • Associate of Science

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