, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Committed and hardworking with over 15 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Skills
Excellent Customer Assistance
Problem Solving
POS Systems
Point of Sale Knowledge
Product and Service Sales
Cash Register Operation
ID Verification
Maintaining Store Appearance
Currency Sorting
Cash Handling
Payment processing
Time management skills
Work History
09/2019 to CurrentCook/CashierUnivest | Warminster, PA,
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Used proper handling and preservation methods while packaging and storing food products.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Process payments on student accounts
01/2006 to 09/2019Personal BankerTown & Country Federal Credit Union | South Portland, ME,
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Expanded client base by promoting new financial products.
Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
Established rapport with new clients to increase satisfaction and loyalty.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Maximized revenue through improved sales techniques and branch productivity.
Processed 20 or more customer requests for financial services per day, including reissuing statements, ordering additional checks and updating customer personal information in database.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Promoted all financial products by maintaining excellent service offering knowledge.
04/2004 to 01/2006TellerWells Fargo | City, STATE,
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to Tellers.
Maintained friendly and professional customer interactions.
Collected member loan payments.
Executed wire transfers, stop payments and account transfers.
Processed exchange and foreign currency.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Maintained teller drawer to perform bank transactions.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Handled various accounting transactions.
Promoted products or services to each customer to consistently achieve sales targets.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Identified sales opportunities and referred customers to branch partners in financial services.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Sold cashier's checks, traveler's checks and money orders.
10/2002 to 04/2004Crew Member/Assistant ManagerPapa Murphy's Take And Bake Pizza | City, STATE,
Calculated time cards to process employee payroll.
Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories.
Verified prepared food met all standards for quality and quantity before serving to customers.
Coordinated and organized all restaurant inventory.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Trained staff on proper procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Motivated staff to perform at peak efficiency and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Prepared food orders for customers by noting customizations and portion sizes.
Kept food preparation area, equipment and utensils clean and sanitary.
Performed shift change tasks each day to keep store efficient and neat.
Washed, peeled and cut vegetables in advance to save time on food preparation.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Prepared and submitted end-of-shift reports.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Counted cash in register drawer at beginning and end of shift.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Education
Expected in 06/2004High School Diploma | Sedro Woolley High School, Sedro Woolley, GPA:
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