Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.
Results-driven Managerial position with ability to train, monitor and encourage retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities.
Results-focused supervisor offering twenty plus years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance.
Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications.
Owner/Manager/Team Member with over twenty years of successful experience in business operations, customer service and innate people skills. Recognized consistently for performance excellence and contributions to success in sales. Strengths in problem solving and customer relations backed by years of practical experience in working with and for the public.
Having enjoyed private ownership of two businesses in the private sector, (Automotive: 1982-1990/2016-2018 and HVAC: 1996-1998), along with experience gained in a diverse scope of other professions, I have acquired a savvy understanding of business, what it takes to promote a successful venture and, above all, the ability to successfully work with the public with "customer satisfaction" always being the focus.
With approximately 43 years of working with and around the public. I genuinely "Like" people and enjoy meeting and working with all types. What I bring to the table for any company under whom I am employed is a genuine concern and caring for that company along with the values of a strong work ethic, integrity and a commitment to improve any and all areas for which responsibility is assigned.
Companies Worked For:
Job Titles Held: