Cook and Server Trainer Resume Example
[Job Title] well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering [Number] years experience providing service to [Number] dinner guests at [Type] restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Efficient [Job Title] with over [Number] years of experience in [Type] and [Type] service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience. Service-oriented [Job Title] well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years experience in restaurant operations. Collaborative team leader with comprehensive background of equitable supervision. Motivated [Job Title] with [Number] years experience successfully serving customers in busy, [Type] restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Dependable [Job Title] with [Number] years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized [Job Title] experienced in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Versatile [Job Title] with [Number] years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of [Number]% due to friendliness, speedy service and [Action]. Ambitious server with [Number] years of experience boosting [Type] sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, [Type] and [Type] aspects of items. Logical salesperson focused on upselling [Number]% of customers resulting in additional earnings for restaurant and tips. Customer-oriented [Job Title] with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Upbeat [Job Title] with outstanding coordination and memorization skills. [Number]-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Versatile [Job Title] possessing [Number] years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Versatile [Job Title] with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than [Number] years of related experience.
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Applied Medical Distribution Corporation – Charlotte , NC
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
- Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification to enforce age regulations for alcoholic beverages.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Prepared beverages and filled food orders for customers.
- Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Served needs of more than [Number] customers in busy [Type] environment.
Chef Point Restaurant & Bar – Watauga , TX
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Taught kitchen staff safety protocols and restaurant standards.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Produced over [Number][Type] dishes per day and maintained near-perfect customer satisfaction scores.
- Transitioned between breakfast and dinner service by [Action] and [Action].
- Designed high-quality menu items using in-season ingredients, reducing overall costs [Number]%.
- Prepared and maintained $[Amount] annual budget through forecasting, cost control and labor management.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Developed [Type] process that reduced waste [Number]% and improved supply turnover [Number]%.
- Managed relationships with approximately [Number] vendors to negotiate prices of ingredients and equipment, resulting in [Number]% savings.
- Collaborated with [Job title]s to collect information about specific customer desires and dietary needs.
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
- Prepared meals for lunch and dining services with average of [Number] tables per day.
- Took over line positions in event of emergency.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Interviewed, trained and hired [Number] staff members since [Year], improving kitchen operational flow [Number]% while maintaining [Number]% employee retention.
Pie Five Pizza – City , STATE
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Taught [Job title]s strategies for completing [Area of expertise] work and carrying out senior management directives.
- Managed [Type] team schedule with eye for coverage needs and individual strengths.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Boosted yearly profit of [Type] operations [Number]% through process optimization and improved training.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Engaged team members and improved performance by delivering daily updates and conducting [Timeframe] meetings to obtain feedback and convey new policies.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Completed inventory purchases and oversaw restocking.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Resolved problems promptly and effectively to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Sold memberships and personal training sessions to new customers.
- Motivated, trained and disciplined employees to maximize performance.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Oversaw computer database and physical filing systems.
- Gained territory by negotiating beneficial contracts and conducting numerous cold calls.
- Performed pricing and estimates based on customer needs and requirements.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Dobbson - City
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Resume Overview
School Attended
- Dobbson
Job Titles Held:
- Cook and Server Trainer
- Lead Cook
- Assistant General Manager
Degrees
- GED : 08/2005
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