Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Efficient, accuracy-driven manager successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 7 years of superior performance in related roles. Friendly Management Assistant with commitment to excellence and more than 5 years' experience. Effective collaborator bringing excellent communication and problem solving abilities. Talented in building relationships, managing records and optimizing procedures for maximum efficiency.
Skills
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Work History
Cook, 10/2018 - 05/2019
Bowlero Corp – Vernon Hills, IL,
Bowlero Corp – Vernon Hills, IL,
- Planned promotional menu additions based on seasonal pricing and product availability
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Assistant Manager, 01/2016 - 10/2018
Firstservice Residential – Miami Shores, FL,
Firstservice Residential – Miami Shores, FL,
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Private Caregiver, 01/2011 - 11/2017
Atria Senior Living Group, Inc. – Middleton, WI,
Atria Senior Living Group, Inc. – Middleton, WI,
- Assisted patients with self-administered medications through [Action] and [Action]
- Worked to improve and enhance patient lives through effective and compassionate care
- Maintained clean, safe and well-organized patient environment
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Used [Software] and [Software] to maintain records of services performed and apparent condition of patients
- Supervised daily activities and provided assistance when needed
- Documented vitals, behaviors and medications in client medical records
- Administered medication as directed by physician
- Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Provided safe mobility support to help patients move around personal and public spaces
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
- Developed rapport to create safe and trusting environment for care
Customer Service Agent, 06/2005 - 11/2009
Ait Worldwide Logistics – Greenville, SC,
Ait Worldwide Logistics – Greenville, SC,
- Educated customers how to use company systems, complete forms and obtain desired services
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Recommended products to customers and suggested other options if preferred product was unavailable
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
- Exhibited high energy and professionalism when dealing with all levels of clients and staff
- Trained 15 new hires to process returns, exchanges and telephone orders, boosting customer satisfaction 100% in 2005
Education
GED: , Expected in 05/1999
Starkville High School - Starkville, MS
Starkville High School - Starkville, MS
GED: , Expected in 03/2001
Mississippi Job Corps Center - Crystal Springs, MS
Mississippi Job Corps Center - Crystal Springs, MS
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School Attended
- Starkville High School
- Mississippi Job Corps Center
Job Titles Held:
- Cook
- Assistant Manager
- Private Caregiver
- Customer Service Agent
Degrees
- GED
- GED
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