Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Efficient, accuracy-driven manager successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 7 years of superior performance in related roles. Friendly Management Assistant with commitment to excellence and more than 5 years' experience. Effective collaborator bringing excellent communication and problem solving abilities. Talented in building relationships, managing records and optimizing procedures for maximum efficiency.

  • Complaint resolution
  • Credit card processing
  • Sale expertise
  • Order fulfillment
  • Data entry
  • Account management
  • Computer proficient
  • Technical support
  • Creative problem solving
  • Professional telephone demeanor
  • Good listening skills
  • POS systems expert
  • Recordkeeping strengths
  • Money handling abilities
  • Stocking and replenishing
  • Staff management
  • Business development
  • Contract Management
  • Negotiation
  • Verbal and written communication
  • Job inspections
  • Financial management
  • Business Administration
  • Upselling techniques
  • People-oriented
  • Active listening skills
Work History
Cook, 10/2018 - 05/2019
Bowlero Corp Vernon Hills, IL,
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Assistant Manager, 01/2016 - 10/2018
Firstservice Residential Miami Shores, FL,
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Private Caregiver, 01/2011 - 11/2017
Atria Senior Living Group, Inc. Middleton, WI,
  • Assisted patients with self-administered medications through [Action] and [Action]
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Maintained clean, safe and well-organized patient environment
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Used [Software] and [Software] to maintain records of services performed and apparent condition of patients
  • Supervised daily activities and provided assistance when needed
  • Documented vitals, behaviors and medications in client medical records
  • Administered medication as directed by physician
  • Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Provided safe mobility support to help patients move around personal and public spaces
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
  • Developed rapport to create safe and trusting environment for care
Customer Service Agent, 06/2005 - 11/2009
Ait Worldwide Logistics Greenville, SC,
  • Educated customers how to use company systems, complete forms and obtain desired services
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
  • Recommended products to customers and suggested other options if preferred product was unavailable
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff
  • Trained 15 new hires to process returns, exchanges and telephone orders, boosting customer satisfaction 100% in 2005
GED: , Expected in 05/1999
Starkville High School - Starkville, MS
GED: , Expected in 03/2001
Mississippi Job Corps Center - Crystal Springs, MS

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School Attended

  • Starkville High School
  • Mississippi Job Corps Center

Job Titles Held:

  • Cook
  • Assistant Manager
  • Private Caregiver
  • Customer Service Agent


  • GED
  • GED

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