Cook Resume Example La Madeleine, Inc.

COOK

Summary

I've now gained over 20yrs experience working in high-vol environments. Which has given me a deep passion for restaurants. I've become to understand just how important teamwork is now. One of the reasons I support using the buddy system always. After all it's are Guest we're here for day end and out. I feel I've achieved excellent guest satisfaction and feed back. There is a up self lefting feeling I get from it. I feel I'm a asset now to any restaurant because of the experience I've gain and learn over the years. That has also became like a second nature or common sense as well.

Skills

Dish preparation
Food presentation
Culinary Art
ServSafe certified
Food handlers card
OSHA
Focused and disciplined

High volume production capability
Cleaning and organization
Team-oriented
Effective prioritization
Foodservice sanitation
Multitasking

Experience

Cook
Richardson , TXLa Madeleine, Inc./Feb 2018 to Nov 2019

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Server
Coral Gables , FLLegends/May 2019 to Sep 2019

Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Processed customers' payments and provided receipts.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Calculated charges, issued table checks and collected payments from customers.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared and served cold, hot and [Type] beverages to guests.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server
Darien Center , NYLegends/Apr 2015 to Dec 2017

Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Processed customers' payments and provided receipts.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Calculated charges, issued table checks and collected payments from customers.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Server
Surprise , AZLifestream/Mar 2012 to Dec 2016

Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook toserve up food and beverage options.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education and Training

High School DiplomaFultondale HighMay 2000City, State

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Cook Resume Example

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