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Cook Resume Example

Resume Score: 80%

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COOK
Professional Summary

Well-qualified CSR proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Skills

Team player

Self motivated

Punctual

Empathetic

Multi tasker

Helping hand

Computer literate

  • Mastery of customer service
Work History
Cook | 07/2019 to 03/2020
Health Care Services - Tampa, FL
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Home Health Aide | 04/2019 to 07/2019
Amello - Tampa, FL
  • Developed rapport to create safe and trusting environment for care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Administered medication as directed by physician.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Cooked tasty, nourishing meals for patients with Type and Type conditions to promote better nutrition.
  • Maintained clean, safe and well-organized patient environment.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Supervised daily activities and provided assistance when needed.
  • Provided direct personal care and administrative services to clients.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Supervisor | 03/2013 to 04/2019
Royal Senior Care - Tampa, FL
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained compliance with company policies, objectives and communication goals.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delegated tasks to others on grooming team.
  • Set overall vision and provided team leadership.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Mentored newly hired employees on Type equipment and Task and developed training manual for all Job titles to use for reference purposes.
  • Worked with management team to implement proper division of responsibilities.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Customer Service Representative | 08/2017 to 02/2018
Sunoco Inc. - Tampa, FL
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
Education
Brewster Technical Center - Tampa, FL | GEDBasic Education , 03/2006
Ultimatel Medical Academy - Tampa, FL | Medical Clinical Lab Assistant Nursing, 01/2008
Certifications

CPR

HIV

HELPING HANDS

DE ESCALATION

MED TECH

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Health Care Services
  • Amello
  • Royal Senior Care
  • Sunoco Inc.

School Attended

  • Brewster Technical Center
  • Ultimatel Medical Academy

Job Titles Held:

  • Cook
  • Home Health Aide
  • Supervisor
  • Customer Service Representative

Degrees

  • Brewster Technical Center - Tampa , FL | GED
    Ultimatel Medical Academy - Tampa , FL | Medical Clinical Lab Assistant

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