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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated Job Title offering over Number years of experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills.

Energetic Job Title with Number years of experience preparing appetizing menu items at Type restaurant. Multi-talented at cooking wide variety of items using Technique and Technique. Service-oriented and skilled at fulfilling special requests.

Energetic culinary professional with blend of creativity, passion for food and exceptional cooking skills. Work well as dynamic leader in high-pressure Type restaurant settings.

Consistent Job Title exceptionally well-versed in food plating and knife handling skills and techniques. Offering Number years of comprehensive experience in quality food preparation and presentation.

Dependable Job Title with expertise preparing Type foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in Skill and Skill.

Talented Type Cook with Number years of experience in Type environment. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Diligent Job Title possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need.

Conscientious individual bringing Number years of experience in high-volume dining restaurants. Manages up to Number tables while motivating and supervising Number-member team. Innovative and resourceful team player with expertise in farm-to-table concepts and creative menu development.

Detail-oriented Prep Cook adept in managing high-volume environments with grace and efficiency. Well-versed in Skill and Skill with exceptional work ethic.

Organized Job Title with extensive experience within fast food industry. Skilled in Area of expertise and Area of expertise demonstrated through Number of years in food service roles.

High-performing Chef offering Number years of restaurant experience. Excellent communication, leadership, and problem-solving skills. Talent for building streamlined, cohesive teams.

Talented Type Chef with sound knowledge of food preparation and restaurant management. Solid understanding of managing all personnel activity in hospitality industry. Exceptional communication skills with ability to give clear instructions to subordinates. Organized and reliable with outstanding menu creation capabilities.

Forward-thinking professional offering more than Number years of experience working in fast-paced kitchens. Skilled at staying focused and efficient in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills.

Skilled Type Chef with Number years of culinary experience. Strong leadership and team-building capabilities. Recognized for Type cuisine, including Type and Type.

Driven fast food Prep Cook with wide and diverse skill set. Offering Number years of quality performance in food service roles. Known for reliability, efficiency and best-in-class service.

Professional Chef adept at expertly managing and guiding team of Number kitchen personnel in production of Type cuisine. Well-versed in overseeing construction, quality and deliverance of each plate.

Focused fast food professional aiming to bring Number years of foodservice experience to a Job Title role. Eager to contribute a positive attitude and Positive attribute to a dynamic team.

Accomplished Type Chef with Number years of comprehensive experience working in Type food service industry. Adept at strictly monitoring kitchen activities and meeting health code standards. Specialties in Type and Type cuisine. Strong organizational, leadership and management skills.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Institutional and Batch Cooking
  • Food Spoilage Prevention
  • Food Presentation
  • Food Plating and Presentation
  • Food Preparation
  • Food Preparation and Safety
  • Order Delivery Practices
  • Food Presentation Talent
  • Cleaning and Organization
  • Recipes and menu planning
  • Extensive catering background
  • Effective planner
  • technique type cooking technique
  • Performance improvement
  • Kitchen equipment operation and maintenance
  • New hire training
  • Operations management
  • Beautiful presentation of food
  • Strong attention to safe food handling procedures
Work History
Cook, 09/2020 - Current
Schulte Hospitality Group Sparks, NV,
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Managed Number-person staff, supervised preparation of Type foods and explained steps for readying specialty items, including Type and Type food.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Produced over Number Type dishes per day and maintained near-perfect customer satisfaction scores.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Call Center Agent, 09/2018 - 06/2019
Poolcorp Brooksville, FL,
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated customers on company systems, form completion, and access to services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Addressed escalated customer service issues sent from Type and Type teams to save customer relationships.
  • Resolved over Number customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management.
  • Responded to customer requests for products, services and company information.
  • Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Helped average of Number customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
  • Recommended Product or Service to customers, thoroughly explaining details.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Assisted Number customers in average Timeframe by answering questions, responding to inquiries and handling telephone requests.
  • Maintained high levels of customer satisfaction and retention by Action and Action.
  • Entered customer information into customized computer system with Software to document and organize client records.
  • Maintained user account data by initiating account access and establishing in database.
  • Trained Number new hires to process returns, exchanges and telephone orders, boosting customer satisfaction Number% in Year.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Created databases and spreadsheets to improve inventory management accuracy Number%.
  • Automated processes to manage remote network.
  • Researched and evaluated suppliers and vendors based on quality, price, selection, availability and distribution capabilities.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Answered over Number calls per Timeframe to meet fast-paced call center demands.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Promoted available products and services to customers during service, account management and order calls.
  • Established and fostered strong Type and Type relationships through application of excellent interpersonal skills.
  • Described and explained details about Product or Service options to inform customers and guide purchasing decisions.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Release Agent , 08/2013 - 11/2013
Gold's Gym International, Inc. Destin, FL,
  • Informed clients of policies and procedures.
  • Organized and coordinated meetings and conference calls with various individuals.
  • Answered Number calls per day.
  • Collaborated with Number team members to resolve issues and identify appropriate issues for escalation.
  • Promoted current Type marketing campaigns and Type promotions, resulting in Result.
  • Fielded customer service inquiries and calls from customers throughout country.
  • Resolved caller issues quickly and thoroughly.
  • Advised customers about new products and assisted customers in determining best Type product for needs.
  • Called Number prospective clients in market area per Timeframe to explain products offered and qualify leads.
  • Increased company profits by Number% by exceeding individual daily sales goals.
  • Used Software to prepare Timeframe sales reports containing customer information related to products and services purchased.
  • Liaised between new customers and various departments throughout organization.
  • Assisted callers to achieve organizational goals.
  • Provided customer service for Number inbound and outbound calls per shift by answering questions and providing basic troubleshooting support.
  • Handled and resolved customer complaints through Action and Action.
  • Used Software to input and process Number Type orders per day.
  • Obtained client information by answering telephone calls.
  • Compiled lists of potential clients to develop and expand book of business.
  • Documented caller information in Software.
  • Obtained knowledge on how to operate various pieces of equipment.
  • Quoted prices and credit terms to prepare sales contracts.
Supervisor, 12/2004 - 06/2013
Duty Free Americas City, STATE,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Revitalized Type area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Oversaw and optimized work of Number Job titles performing high-quality Type work.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Boosted group production Number% by devising and deploying improved Type approach.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Set overall vision and provided team leadership.
  • Supported Job title to enforce Type regulations, laws and established policies throughout operational stages.
  • Delegated tasks to others on grooming team.
  • Maintained compliance with company policies, objectives and communication goals.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Worked with management team to implement proper division of responsibilities.
  • Measured team performance and reported metrics to leadership team members.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Tracked and prepared Timeframe reports of sales goals for Product or Service to management.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Mentored newly hired employees on Type equipment and Task and developed training manual for all Job titles to use for reference purposes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Oversaw talented team of Number Job titles by actively communicating project information, remedying issues and delivering positive feedback.
  • Interviewed, hired and trained new employees for Job title position.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Provided coaching and counseling to Number employees to encourage professional growth as well as meet short- and long-term goals.
  • Provided supportive link between external customers and internal operations.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Performed Timeframe evaluations and reviews for Number employees.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Identified individual employee's unique work styles and adapted management methods.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Repaired Type equipment to keep jobs moving smoothly, informing Type department of major machinery failures.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Audited and documented all processes and procedures for new accounts department.
  • Directed staff of Number personnel and managed budget totaling $Amount annually.
  • Collaborated with Type and Type departments to establish project guidelines and create unique products to drive profitability.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Monitored workshop work flow for Number employees.
  • Prepared and managed work schedules, vacation and sick time accurately on Timeframe basis.
Education
Diploma: General , Expected in 06/1998
-
Ncuhs - Newport, VT,
GPA:
Certifications

I’m ser safe certified in food handler and management

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Resume Overview

School Attended

  • Ncuhs

Job Titles Held:

  • Cook
  • Call Center Agent
  • Release Agent
  • Supervisor

Degrees

  • Diploma

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