Cook Resume Example Legends

COOK

Professional Summary

Experienced production leader knowledgeable about Restaurant Industry practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Lead Manager and driving force ensuring customer satisfaction. Manage activities during entire customer lifecycle including, acquisition, retention and support. Work directly with cross-functional teams including product, marketing, finance and operations. Contribute to continuous process improvement to meet goals. I am also a organized server with experience with Dine-in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Skills

Recipes and menu planning
Institutional and Batch Cooking
Food Spoilage Prevention
Food Presentation
Food Preparation and Safety
Cleaning and Organization
New hire training
Performance improvement

Kitchen equipment operation and maintenance
Shipping and Receiving
Packaging
Loading and unloading
Cleaning
Scheduling
Order Picking And Processing
Assembly And Production

Work History

02/2015 to 09/2015Cook Legends | Kansas City , MO

Verified proper portion sizes and consistently attained high food quality standards.
Mentored staff in expectations and parameters of kitchen goals and daily work.
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

02/2016 to 02/2017Cashier Pizza Hut | Lima , OH

Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash, check and credit card transactions with 98% accuracy.
Worked closely with Gas Station Clerk to solve problems and handle customer concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Educated customers on promotions to enhance sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales circulars and monitored price changes.
Increased sales by offering advice on purchases and promoting additional products.

10/2018 to 10/2019Server Indigo Hall | Charleston , SC

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Kept register accurate through correct billing, payment processing and cash management practices.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.

11/2019 to CurrentKey SupervisorBob Evans Farms | City , STATE

Revitalized Dining Room area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Set overall vision and provided team leadership.
Interviewed, hired and trained new employees for Grill Cook, Sever and Kitchen Prep position.
Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
Worked with management team to implement proper division of responsibilities.
Identified individual employee's unique work styles and adapted management methods.
Audited and documented all processes and procedures for new accounts department.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Conducted scheduled and impromptu evaluations to assess work performance.
Maintained compliance with company policies, objectives and communication goals.
Developed training, task and process guidelines and communicated clear and concise directions to employees.

Education

05/2010High School DiplomaHamilton High School, City, State

Resume Overview

Create a job alert for [job role title] at [location].

Cook Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes