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Cook Resume Example

Resume Score: 80%

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COOK
Professional Summary

Versatile secretary offering 2 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs. Efficient, accuracy-driven secretary successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 2 years of superior performance in related roles. Maintain office schedules and clerical support with efficient, well-organized operational assistance. Skillfully maintain supplies and equipment to support staff requirements. Well-versed in managing files, updating documents and producing business correspondence. Motivated to maintain smooth and efficient operations by applying exceptional administrative abilities and independent decision-making skills. Good verbal and written communication strengths and adaptable approach to solving routine and complex problems.

Skills
  • Proficient in Windows, Microsoft Office,PowerPoint and Excel
  • Customer service
  • Written and verbal communication
  • Fast leaner
  • Highly dependable
  • People oriented
Work History
Cook | 06/2017 to 06/2020
Company Name - City, State
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for beer and cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with the boss to solve problems and handle customer concerns.
  • Served needs of more than 2 customers in busy customer service environment.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Third Key Holder | 11/2016 to 06/2017
Company Name - City, State
  • Tracked and prioritized work orders to meet daily production requirements
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
Cashier | 05/2014 to 04/2016
Company Name - City, State
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for beer and cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Secretary | 03/2014 to 03/2015
Company Name - City, State
  • Provided clerical support to numerous company employees by copying, faxing and filing documents.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Answered and directed calls using multi-line switchboard.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and provided 15 follow-up calls to clients 8 hour shift.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Education
Hurley High School - City, State | High School Diploma06/1996
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Resume Overview

School Attended

  • Hurley High School

Job Titles Held:

  • Cook
  • Third Key Holder
  • Cashier
  • Secretary

Degrees

  • Hurley High School - City , State | High School Diploma

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