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Cook 7 Resume Example

Resume Score: 80%

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COOK 7
Summary

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Skills
  • Dining and cooking cleanup
  • Cooking procedures
  • Cooking time understanding
  • Cooking experience
  • Batch cooking experience
  • Cooking meals
  • Basic cooking procedures
  • Cooking instruction
  • Basic cooking methods
  • Able to lift 75 lbs
Experience
07/2018 to Current
Cook 7State of Michigan － Ionia , MI
  • Collaborated in development of [Type] procedures.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Handled all delegated tasks, including [Task] and [Task].
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
01/2016 to 07/2018
Food Service SupervisorTrinity Services Group Inc. － Ionia, MI
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
  • Planned and managed menus for weekly offerings and special events.
  • Decreased waste by [Number]% through effectively training employees, introducing [Type] programs and effectively managing employee mistakes.
  • Supervised team of [Number] employees in [Type] establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Oversaw food preparation, production and presentation according to quality standards.
12/2013 to 09/2014
Sales AssociateWalmart － Alma, MI
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
05/2006 to 08/2011
TLE Service WriterWalmart － Greenville , MI
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Replenished shelves to maintain adequate merchandise levels.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Contacted customers about potential service upgrades, new [Type] services and account changes.
  • Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
  • Answered [Number] daily phone calls to resolve [Type] customer issues efficiently.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Provided excellent services for customers by following up on issues, [Action] and [Action].
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Processed customer account changes.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Education and Training
05/2003
High School DiplomaLakeview Community Schools － Lakeview, MI
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Resume Overview

Companies Worked For:

  • State of Michigan
  • Trinity Services Group Inc.
  • Walmart

School Attended

  • Lakeview Community Schools

Job Titles Held:

  • Cook 7
  • Food Service Supervisor
  • Sales Associate
  • TLE Service Writer

Degrees

  • High School Diploma

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