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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Diligent cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need.

Skills
  • Food Plating and Presentation
  • Food Preparation and Safety
  • Hospitality service expertise
  • New hire training
  • Product Displays
  • Menu Memorization
  • Exceptional Customer Service
  • Conflict Resolution
  • Adaptive and Creative
  • Cash register operations
Education
Isaac Bear Early College High School Wilmington, NC, Expected in 03/2022 High School Diploma : - GPA :
  • Graduated with [4.0] GPA
Work History
Silverado Senior Living - Cook
Southlake, TX, 08/2018 - Current
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Ordered and received products and supplies to stock kitchen areas.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Headway Corporate Resources - Cashier
Newburgh, NY, 08/2018 - Current
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
Miller's Ale House - Busser
Altamonte Springs, FL, 08/2018 - Current
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Greeted customers and answered any questions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted customers with carry-out service.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
First Hospitality Group Inc - Barista
Minneapolis, MN, 08/2018 - Current
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created original artwork for specials board display daily.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Accurately took 20 to-go and special orders via phone daily.
  • Memorized recipes for 75 specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Advised over 20 customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
  • Educated coworkers and customers about new products.
  • Cultivated ability to recall customers' names and address each by name.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Trained 5 employees over 3 months.
  • Prioritized drink requests while managing interruptions.

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93Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Isaac Bear Early College High School
Job Titles Held:
  • Cook
  • Cashier
  • Busser
  • Barista
Degrees
  • High School Diploma

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