, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Cutting and Slicing Techniques
Dish Preparation
Plating and Presentation
ServSafe Certification
Production Line Management
Food Handlers Certification
Customer Service
Team Leadership
Opening and Closing Procedures
Works Well Under Pressure
Shift Scheduling
Staff Supervision
Production Worksheets
Flexible Schedule
Food Production Scheduling
Time Management
Teamwork and Collaboration
Local Ingredient Sourcing
PPE Compliance
Experience
Cook, 05/2016 - 10/2018 University Of California – Los Angeles, CA,
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for soups, sauces and salads.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Grilled and deep fried various foods from meats to potatoes.
Handled advanced thawing and food pre-preparation for upcoming meals.
Received and stored food and supplies.
Made meals in accordance with company standards and requirements.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
General Manager, 10/2018 - 06/2020 Five Guys – Wheeling, WV,
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Built and maintained loyal, long-term customer relationships through effective account management.
Designed sales and service strategies to improve revenue and retention.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Tracked monthly sales to generate reports for business development planning.
Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
Trained employees on company procedures and worksite safety.
Supervisor, 06/2020 - 11/2021 Hudson Group – Woodstock, VT,
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached staff members to develop long-term career goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Responded to customer questions regarding products, prices and availability.
Planned and managed resources to consistently meet production, quality and cost goals.
Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.
Hired team members and trained in collaborative team environment.
Maintained safe work and collaboration spaces for night employees.
Tracked outgoing and incoming money of [Business Name] and assisted in quality control management duties.
Front Desk Receptionist, 11/2021 - Current Archcare – Staten Island, NY,
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Responded to inquiries and room requests made online, by phone and via email.
Signed for packages, recorded deliveries and distributed to personnel.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Input customer data into reservation systems and updated to reflect room changes.
Education and Training
High School Diploma: , Expected in 04/2009 - Edinburgh Community High School - Edinburgh, IN GPA: Status -
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