Cook Resume Example Company Name

COOK

Summary

Not only am I bilingual, dependable, work driven, enthusiastic and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment and focused solutions. Expert at finding win-win solutions. I bring more than 15 years of customer-facing experiences. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills

High volume production capability
Food handlers card
ServSafe certified
Focused and disciplined
Team-oriented
Multitasking
Customer Service
Product Knowledge
Money Management
Customer greeting
Credit and cash transactions
Security monitoring

ID verification
Returns and exchanges
Customer assistance
Product and service knowledge
Product management and pricing
Sales closing
Sales development
Client account management
Market research and analysis
Account management
Product merchandising and distribution
Personnel training

Experience

Company Name | City, StateCook 04/2018 - Current

Maintained consistent quality and high accuracy when preparing identical dishes every day.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
Grilled and deep fried various foods, including meats, potatoes and fish.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.

Company Name | City, StateHouskeeping01/2016 - 04/2018

Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Stocked room attendant carts with supplies to keep carts organized and clean.
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Reviewed employee performance and devised improvement plan to achieve goals.
Managed team of employees, daily progress reports and overall project planning.
Established and implemented new procedures for standard maintenance scheduling.

Company Name | City, StateCashier01/2013 - 12/2014

Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Received payments for [Product or Service] and issued receipts.
Processed [Number] transactions per day with exceptional accuracy.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and obtained replacements for customers.
Learned roles of other departments to provide coverage and keep store operational.
Welcomed customers, offering assistance to help find necessary store items.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events, added new merchandise and rang up purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.

Company Name | City, StateCustomer Service Cashier06/2010 - 05/2013

Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned items quickly to keep lines moving and reduce overall wait time.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Operated cash register, collected payments and provided accurate change.
Distributed new merchandise efficiently to different departments.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Processed returned items in accordance with store policy.

Education and Training

A C Jones High School | City, StateGED04/2008

Resume Overview

Create a job alert for [job role title] at [location].

Cook Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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