Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Processing knowledge
Safely handling chemicals
Machine maintenance
Handling machinery
Quality assurance controls
Technical skills
Education and Training
Gunnison Valley High SchoolGunnison, UTExpected in 05/2003 ā āHigh School Diploma: - GPA:
Experience
Coppertop Tavern - Cook North Syracuse, NY, 12/2016 - Current
Set up and performed initial prep work for food items such as soups, sauces and salads.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Grilled and deep fried various foods, including chicken strips, breaded Fish and fried side dishes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
Operated all kitchen equipment safely to avoid injuries.
Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
Instructed [Job title]s in preparation of garnishes, dressings and side dishes.
Cache Creek Casino Resort - Waitress Brooks, CA, 04/2001 - Current
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Calculated charges, issued table checks and collected payments from customers.
Recommended daily specials, and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 1 to 30.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Answered phones politely and promptly, accurately recording and confirming reservations.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Checked order accuracy and food quality before delivering to customers.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
JBS - Line Work for a Meat Factory City, STATE, 05/2016 - 11/2016
Collaborated with team members to complete demanding projects under tight deadlines.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Prepared Beef products for quality tests and packaging by safely operating knives and closely following directions.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
Completed ongoing quality checks on beef products, closely following strict quality assurance guidelines.
Properly stored meat to decrease waste and increase product freshness span.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Maintained safe and organized work stations and properly stored tools in correct areas.
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