Cook Resume Example Drury Hotels - Pittsburgh, Pennsylvania

COOK

Professional Summary

Motivated customer service enthusiast offering over 10 years of experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills. Having worked most of my life dealing with the public I pride myself on providing an exceptional experience fo customers in almost any setting and guaranteeing a return visit.

Work History

Drury Hotels- Cook
Saint Charles , MO08/2020 - 11/2020

Verified proper portion sizes and consistently attained high food quality standards.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Planned promotional menu additions based on seasonal pricing and product availability.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Communicated closely with Head Chef to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Assisted chef with planning easy but elegant appetizers to spark customer interest.

Spectrum Health- Cook Shift Leader
Holland , MI03/2018 - 08/2020

Maintained well-organized mise en place to keep work efficient and consistent.
Coordinated hiring and training activities for kitchen and back of house employees while continuously monitoring performance.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Mentored more than Number kitchen staff at all levels to prepare each for demanding roles.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Initiated training for Job titles on Type culinary techniques to improve productivity and increase kitchen workflows.

Senior Commons At Powder Mill- Server
York , PA02/2012 - 08/2016

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Checked identification to enforce age regulations for alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Increased sales from $Number to $Number by upselling Product to customers.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.

ColdStone Creamery- Shift Leade
City , STATE12/2012 - 08/2014

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Oversaw day to day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
Monitored food preparation, production and plating for quality control.
Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Educated NumberType employees on menu updates and procedural changes.

Skills

Food Spoilage Prevention
Food Presentation
Food Preparation and Safety
Kitchen equipment operation and maintenance
Hospitality and service industry background
cuisine type cuisine expert

technique type cooking technique
Hospitality service expertise
New hire training
Strong attention to safe food handling procedures
Cake decorating expertise

Education

John A Brashear HighschoolCity05/2012Highschool Diploma

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Cook Resume Example

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