Cook Resume Example
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G
COOK
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Skills
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Experience
Cook
Edinboro , PAEdinboro Manor/Dec 2019 to Mar 2020
Edinboro , PAEdinboro Manor/Dec 2019 to Mar 2020
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Cart Staff Member
Stillwater , OKStan Clark Companies/Jan 2019 to Oct 2019
Stillwater , OKStan Clark Companies/Jan 2019 to Oct 2019
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
- Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
- Managed parts inventory, order tracking and repair documentation by keeping detailed and accurate records.
- Conducted preventive maintenance and repaired small engines by lubricating parts, cleaning components and restoring damaged areas.
- Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
- Performed site evaluations, customer surveys and team audits.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
City , STATEWraptitude LLC./Jun 2018 to Oct 2018
City , STATEWraptitude LLC./Jun 2018 to Oct 2018
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Greeted newly seated guests quickly and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Calculated charges, issued table checks and collected payments from customers.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Education and Training
High School DiplomaTexas A&M University - Corpus ChristiExpected in May 2024City, State
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Resume Overview
School Attended
- Texas A&M University - Corpus Christi
Job Titles Held:
- Cook
- Cart Staff Member
- Server
Degrees
- High School Diploma
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