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Cook Resume Example

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G
COOK
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills
  • Credit card payment processing
  • High-energy attitude
  • Data evaluation
  • Courteous demeanor
  • Quality control
  • Customer relations
  • Retail sales customer service
  • Adaptive team player
  • Materials transport
  • Route management
  • Office equipment proficiency
  • Technologically savvy
  • In-store support
  • Business development understanding
  • Shipping and receiving understanding
  • Quality assurance controls
  • Product organization
  • Project management abilities
  • Transportation solution development
  • Conflict mediation
  • Problem-solving abilities
  • Process optimization
  • Promotional support
  • Sales expertise
Experience
Cook
Bulverde, TXSonic Enterprises LLC/Dec 2019 to Mar 2020
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Cart Staff Member
Spring Branch, TXRiver Crossing Golf Ltd./Jan 2019 to Oct 2019
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
  • Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
  • Managed parts inventory, order tracking and repair documentation by keeping detailed and accurate records.
  • Conducted preventive maintenance and repaired small engines by lubricating parts, cleaning components and restoring damaged areas.
  • Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
San Antonio, TXWraptitude LLC./Jun 2018 to Oct 2018
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Education and Training
High School DiplomaTexas A&M University - Corpus ChristiExpected in May 2024Corpus Christi, TX
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Resume Overview

Companies Worked For:

  • Sonic Enterprises LLC
  • River Crossing Golf Ltd.
  • Wraptitude LLC.

School Attended

  • Texas A&M University - Corpus Christi

Job Titles Held:

  • Cook
  • Cart Staff Member
  • Server

Degrees

  • High School Diploma

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