Cook Resume Example
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COOK
Professional Summary
Motivated Kitchen Manager offering over 20 years of experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills. Dynamic food service professional driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques, as well as safe food-handling standards. Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining, and entertainment.
Work History
Gundersen Health System - CookFriendship , WI11/2019 - Current
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Verified proper portion sizes and consistently attained high food quality standards.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Safely used kitchen equipment such as Ovens and Slicers, effectively reducing injuries and burns .
- Served 100 nutritious meals daily to residents in Long Tern Care and rehabilitation center.
- Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Communicated closely with Manager and Dietitian to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Puget Sound Energy - Campground HostConcrete , WA06/2019 - 09/2019
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Investigated and resolved customer complaints to foster satisfaction.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Immanuel Lutheran Communities - Certified Dietary Manager and Director of NutriCity , STATE04/1998 - 03/2016
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Planned nutritious meal options for individuals with various health needs for facility programs and cafeteria menus.
- Developed nutrition plans addressing individual patient conditions, including diabetes and food allergies.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Assisted patients clients with meal plan development, addressing individualized dietary requirements.
- Identified high-risk individuals when observing signs of weight loss and chewing issues and referred to registered dietician.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Developed standard operating procedures and document workflows for current and future process steps.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Coordinated with care team in developing project plans for prioritized initiatives.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Improved quality processes for increased efficiency and effectiveness.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Developed and executed plans to monitor standard process adherence.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Investigated and resolved customer complaints to foster satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Conducted training and change management processes to improve operations.
- Hired all personal and did disciplinary actions,
Skills
- Public Relations
- Food Preparation
- Cooking
- Institutional and batch cooking
- Food plating and presentation
- Strong attention to safe food handling procedures
- Budgeting
- Operations management
- Cake decorating expertise
- Guest experiences
- Reservations management
Education
University of Floriday Distant LearningCityAssociate of Arts: Dietary Management
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Resume Overview
School Attended
- University of Floriday Distant Learning
Job Titles Held:
- Cook
- Campground Host
- Certified Dietary Manager and Director of Nutri
Degrees
- Associate of Arts : Dietary Management
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