Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Conscientious individual bringing proven experience in high-volume dining restaurants. Manages large number of covers while motivating and supervising cooking team. Innovative and resourceful team player with expertise in farm-to-table concepts and creative menu development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in any environment. Ready to help team achieve company goals.

Skills
  • Recipes and menu planning
  • Institutional and batch cooking
  • Food plating and presentation
  • Food spoilage prevention
  • Beautiful presentation of food
  • Food preparation and safety
  • New hire training
  • Scheduling
  • Payroll
  • Attention to Detail
Education
Choctaw County High School (Ackerman High School) Ackerman, MS Expected in 05/2001 High School Diploma : - GPA :
Hinds Community College Raymond, MS Expected in No Degree : Technology Education - GPA :
East Mississippi Community College Starkville, MS, Expected in No Degree : Technology Education - GPA :
Work History
Heritage Green Assisted Living - Cook
Mechanicsville, VA, 11/2015 - Current
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Transitioned between breakfast and lunch service.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Mg Properties - Assistant Manager
Vacaville, CA, 02/2014 - 11/2015
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • In charge of doing payroll for employees of that particular store.
Mg Properties - Customer Service Representative / 2nd Job
Vallejo, CA, 01/2005 - 01/2006
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Provided information regarding charge accounts and loyalty programs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered constant flow of customer calls with minimal wait times.
Sonics Drive In - Assistant Manager
City, STATE, 10/2003 - 02/2014
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

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Resume Overview

School Attended

  • Choctaw County High School (Ackerman High School)
  • Hinds Community College
  • East Mississippi Community College

Job Titles Held:

  • Cook
  • Assistant Manager
  • Customer Service Representative / 2nd Job
  • Assistant Manager

Degrees

  • High School Diploma
  • No Degree
  • No Degree

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