Competitive [Job Title] with proven track record of success in [Industry] sector. Successfully lead and mentor high-performance teams. Facilitate dynamic turnaround in low performing organizations. Innovative professional with [Number] years of expertise in management level roles.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Highly effective Chief Operating Officer with [Number] years of experience directing operations and facilities management. Focused on employee engagement, quality and service excellence to achieve growth objectives.
Chief Officer with [Number] years of company oversight. Committed to cost-effective resource management and performance quality to achieve [Result]. Promotes accountability and sets measurable goals to maximize staff productivity.
Skills
Operations administration
Business analysis
Technology
Executive leadership
Management
Delegation
Marketing
Strategic planning
Employee coaching
Marketing expertise
Team building and leadership
Policy development
Operations oversight
Revenue growth
Brand management
Planning and coordination
Industry partnership development
Strategic business planning
Experience
10/2008 to 08/2021
COO of Operations Christian Care Communities – Middletown, OH,
Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
Maintained productive relationships and communication channels across organization.
Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
Served as strategic advisor and functional expert on critical strategic and operational matters.
Reviewed, analyzed and interpreted financial statements.
Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
Maximized profits through reducing expenditures and evaluating prices.
Held operational oversight and budgetary governance for all [Number] US-based locations.
Organized and oversaw capital improvement projects to maintain business viability.
Improved return on capital investment (ROI) by [Action].
Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
Revamped internal procedures into clearly defined structure, resulting in higher quality services and cost reductions.
Prepared financial reports, including budgeting, profit and loss and legal analysis.
Orchestrated short and long range strategic plans to direct financial progress of business.
Increased customer satisfaction and streamlined business processes and procedures.
Optimized sales and reduced overhead costs resulting in increased profitability.
Negotiated contracts to secure extensions and preserve optimal leadership.
Directed special projects and daily operations.
Guided business to success by leveraging experience through management positions.
Established new workflow and employee training processes to improve operational efficiency.
09/1998 to 06/2008
NW Regional Maintenance Director Fairfield Residencial – City, STATE,
Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Managed safety and fire protection planning, preparation and employee drills.
Performed continuous evaluations of building systems and oversaw preventive maintenance.
Managed team of employees, daily progress reports and overall project planning.
Directed bidding and selection processes to find external contractors for specialized projects.
Monitored maintenance scheduling and reported maintenance team information to management.
Put in place clear processes for repairs, system updates and building enhancements.
Implemented improved training procedures to better develop new personnel.
Established and implemented new procedures for standard maintenance scheduling.
Minimized costs by working and negotiating with multiple suppliers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delegated work to staff, setting priorities and goals.
Treated associates with fairness and respect, providing recognition of accomplishments.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Coached staff on strategies to enhance performance and improve customer relations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
Mitigated learning hurdles and instructed [Type] personnel in problem-solving, social skills and decision-making through implementation of [Type] learning aids and methods.
Led team of [Number][Type] professionals meeting [Area of expertise] needs.
05/1994 to 09/1998
Maintenance TechnicianRay Dalley Properties / Construction – City, STATE,
Operated hand and power tools to complete repairs.
Maintained clear and safe workspace areas to meet OSHA standards.
Installed new systems, replacement parts and components to maintain proper operation.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Disassembled appliances to diagnose problems and facilitate repairs.
Cleared clogged drains and replaced valves, faucets and fixtures.
Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Installed, repaired and maintained equipment.
Repaired and replaced worn and defective parts.
Identified problems during daily work inspections and addressed concerns.
Maintained compliance with internal and regulatory safety standards.
Reviewed blueprints and manuals to repair and restore optimal functionality.
Education and Training
Expected in 09/2004 to to
Certificate : Mold Remediation And Drying Techniques Lake Washington Institute of Technology - Kirkland, WA GPA:
Expected in 06/1992 to to
High School Diploma: Lakes High School - Lakewood, WA GPA:
Expected in to to
: Landscape Design And Construction Clover Park Technical College - Lakewood, WA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.