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Contractor Partnership Specialist Resume Example

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CONTRACTOR PARTNERSHIP SPECIALIST
Professional Summary
Security Guard who remains on high alert at all times and maintains excellent coverage. Quicker thinker with storage critical thinking capabilities
Skills
Work History
08/2015 to 07/2016
Contractor Partnership SpecialistThe Warranty Group – Chicago, IL
  • Recruits contractors via the company's computerized system and telephone into the network based on the needs of the territory.
  • Educates contractors on the policies for receiving authorization on claims.
  • Review application materials and credentials for new contractors to ensure completeness.
  • Verifies with supervisor any questions or concerns when escalated issues arise.
12/2014 to 11/2015
Customer Service RepresentativeCEDA – Chicago, IL
  • Gathered and verified all required customer information for tracking purposes, Defused volatile customer situation calmly and courteously.
  • Referred unresolved customer grievances to designated department for further investigation.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Responded to calls in both routine and emergency situations.
01/2014 to 12/2014
Security OfficerSecuritas USA – Chicago, IL
  • Secured all doors in the office and the main building after hours, Detected suspicious activities and watched for criminal acts and rules infraction.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded when needed.
  • Denied entrance to the building to unauthorized persons.
04/2014 to 08/2014
Phone Operatordelete – Chicago, IL
  • Evaluated consumer reports on a monthly basic, Managed customers call effectively and efficiently in a complex, fast paced and challenging call center environment.
  • Answered a constant flow of customer calls with up to 6 call queue per minute.
Education
Current
Associate of Applied Science: Criminal Justice
South Suburban College - South Holland, IL
BIR Training Chicago, IL Office Administrative Assistant Office Assistant certifications,
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Resume Overview

Companies Worked For:

  • The Warranty Group
  • CEDA
  • Securitas USA
  • delete

School Attended

  • South Suburban College

Job Titles Held:

  • Contractor Partnership Specialist
  • Customer Service Representative
  • Security Officer
  • Phone Operator

Degrees

  • Associate of Applied Science : Criminal Justice

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