Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Talented Production Worker offering 10+ years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk, effective assembly production and manufacturing services.
- Call center experience
- Adaptive team player
- Problem-solving abilities
- Data reporting
- Customer service
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- Organization
- Quality assurance standards
- Product assembly
- Reliable
- Fast paced worker and learner
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05/2019 to Current Contractor for Department of Homeland Security Regional Medical Center – Anniston, AL,
- Communicated with customers and management while enforcing policies, rules and procedures at site.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Documented conversations with customers to track requests, problems and solutions.
- Trained new employees in procedures and policies in order to maximize team performance.
03/2017 to 07/2018 Production Worker Connection – Downers Grove, IL,
- Operated forklifts and running conveyance
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Helped machine operators set up and tend equipment to complete runs.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Completed product assembly according to standardized procedures.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Recorded production data in daily logs.
- Monitored processes to avoid overloading and keep machinery functioning properly.
08/2016 to 03/2017 Returns Processor Universal Hospital Services, Inc. – Amarillo, TX,
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Accurately compiled, computed and verified data while resolving complex billing issues.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Scanned in returned products from customers, and inspected products in order to qualify refunds from sellers.
10/2014 to 11/2015 Medical Assistant Specialist Means Primary Care Clinic – City, STATE,
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Ordered and received disposable supplies and created SAP purchase orders.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Troubleshot malfunctioning equipment and test systems.
- Coordinated and executed proper medical waste disposal.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Maintained and calibrated lab instruments and equipment.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Sterilized medical equipment after each procedure.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Scheduled appointments for patients via phone and in person.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Expected in 04/2014 Certificate of Medical Assistant Specialist : Medical Assistant Specialist
The Medical Institute of Kentucky - Lexington, KY,
GPA:
Expected in 06/2001 High School Diploma:
Breathitt County High School - Jackson, KY
GPA:
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