Jessica Claire
Expert Logistician
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking and reliable Logistician with strong ability in time management and delivering quality results. Strong knowledge of Logistics and Contracting. Communicative and team-oriented with proficiency in Microsoft Word, Excel and Powerpoint. Proven history of fostering productive environment to meet team, individual and management objectives.

  • Stock control
  • Incoming mail procedures
  • Customer-oriented
  • Distributing mail
  • Policy compliance
  • Postal services knowledge
  • Reliable and trustworthy
  • Conflict resolution
  • Team management
  • Data management
  • Computer skills
  • Supervision
  • Organizational skills
  • Analytical
  • Teambuilding
  • Time management
  • Decision-making
  • Communication
01/2018 to Current Contracting Officer Representative Department Of Homeland Security | Phoenix, AZ,
  • Communicated with stakeholders, including vendors, upper management and peers.
  • Promoted client satisfaction by working with operational teams in proper resolution of service issues.
  • Determined pricing schedules.
  • Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
  • Negotiated and managed vendor contracts.
  • Oversaw human resources functions for purchasing and warehousing groups dispersed across Connecticut, Saratoga Springs NY and New Jersey.
  • Managed yearly budget in excess of $1.5M covering all company purchasing needs.
  • Expedited distribution of materials to locations.
  • Improved warehousing and inventory management operations, including optimal scheduling and organization of more than $2.5M worth of mission critical parts and services in support of Submarine Force.
  • Negotiated new and existing agreements or statements of work of greatest complexity, including requests for information or requests for proposal and reverse auction generation and facilitation.
  • Maintained compliance with internal financial controls and protocols.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.
  • Organized shipment paperwork, managed file systems and updated tracking spreadsheets using Excel.
  • Expeditiously and effectively resolved purchasing claim issues.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Settled complex new and existing agreements or statements of work, including requests for information or requests for proposals.
  • Organized and prioritized projects.
01/2013 to Current Postal Manager Cogent Communications Group, Inc. | Santa Clara, CA,
  • Organized and supervised daily postal activities, including organizing and processing incoming and outgoing mail.
  • Maintained 100% customer satisfaction rate by quickly and professionally settling disputes.
  • Supervised daily post office operations and updated Postal compliance procedures to increase overall productivity.
  • Reviewed and audited over 2500 pieces of Registered Mail records with 100% accuracy.
  • Oversaw qualification and training of 100 new Mail Orderlies.
  • Evaluated performance of 10 employees to increase customer and employee satisfaction.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
10/2005 to Current Logistics Manager DFAS (U.S NAVY) | City, STATE,
  • Reviewed and audited over 60 readiness, 11 food service and 10 sales storerooms accounting for over 85K line items records with 100% accuracy.
  • Evaluated performance of 10 employees to increase customer and employee satisfaction.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Improved profit margins by streamlining operations and workflow.
  • Recognized by management for providing exceptional customer service.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Drafted shipment reports to inform management and clients.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Consistently met company and department objectives within budget and time constraints.
  • Oversaw more than $489M in inventory and supervised 25 employees in multiple storerooms onboard Aircraft Carrier USS John C. Stennis (CVN-74) for U.S Navy.
  • Managed day-to-day shipping and receiving, typically overseeing more than 1500 packages in 24-hour period.
  • Reviewed profit and loss statements and metrics to identify trends and opportunities.
Education and Training
Expected in 08/2015 Bachelor of Science | Sustainable Resource Management DeVry University, Downers Grove, IL GPA:
Expected in Master of Science | ENVIRONMNENTAL MANAGEMENT University of Maryland - College Park, College Park, MD GPA:
  • Promoted from Postal Clerk to Postal Manager in less than 12 months due to resourceful and superb leadership that achieved quality results.
  • Led team to achieve Outstanding passing grade for Postal Inspections, earning recognition from upper management and financial reward.
  • Developed relationships with 30 new clients and typically exceeded sales goals by 20%
  • Recognized as Employee of the year for outstanding performance and team contributions.
Websites, Portfolios, Profiles
  • DoD Secret Security Clearance
  • Certified Computer Operator, U.S Dept. of Labor - 2021
  • Certified Manager, Retail Store, (Retail Trade) U.S Dept. of Labor - 2013
  • Certified Post Office Clerk (Government Service) Officer Representative, U.S Dept. of Labor - 2017
  • Certified Office Manager/Administrative Services, U.S Dept. of Labor - 2019
  • [Area of certification] Training - [Year]

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School Attended

  • DeVry University
  • University of Maryland - College Park

Job Titles Held:

  • Contracting Officer Representative
  • Postal Manager
  • Logistics Manager


  • Bachelor of Science
  • Master of Science

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