, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking and reliable Logistician with strong ability in time management and delivering quality results. Strong knowledge of Logistics and Contracting. Communicative and team-oriented with proficiency in Microsoft Word, Excel and Powerpoint. Proven history of fostering productive environment to meet team, individual and management objectives.
Skills
Stock control
Incoming mail procedures
Customer-oriented
Distributing mail
Policy compliance
Postal services knowledge
Reliable and trustworthy
Conflict resolution
Team management
Data management
Computer skills
Supervision
Organizational skills
Analytical
Teambuilding
Time management
Decision-making
Communication
Experience
01/2018 to CurrentContracting Officer RepresentativeDepartment Of Homeland Security | Phoenix, AZ,
Communicated with stakeholders, including vendors, upper management and peers.
Promoted client satisfaction by working with operational teams in proper resolution of service issues.
Determined pricing schedules.
Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
Negotiated and managed vendor contracts.
Oversaw human resources functions for purchasing and warehousing groups dispersed across Connecticut, Saratoga Springs NY and New Jersey.
Managed yearly budget in excess of $1.5M covering all company purchasing needs.
Expedited distribution of materials to locations.
Improved warehousing and inventory management operations, including optimal scheduling and organization of more than $2.5M worth of mission critical parts and services in support of Submarine Force.
Negotiated new and existing agreements or statements of work of greatest complexity, including requests for information or requests for proposal and reverse auction generation and facilitation.
Maintained compliance with internal financial controls and protocols.
Monitored weekly, monthly and quarterly achievement goals.
Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.
Organized shipment paperwork, managed file systems and updated tracking spreadsheets using Excel.
Expeditiously and effectively resolved purchasing claim issues.
Progressed through various purchasing, warehousing and leadership roles.
Settled complex new and existing agreements or statements of work, including requests for information or requests for proposals.
Organized and prioritized projects.
01/2013 to CurrentPostal ManagerCogent Communications Group, Inc. | Santa Clara, CA,
Organized and supervised daily postal activities, including organizing and processing incoming and outgoing mail.
Maintained 100% customer satisfaction rate by quickly and professionally settling disputes.
Supervised daily post office operations and updated Postal compliance procedures to increase overall productivity.
Reviewed and audited over 2500 pieces of Registered Mail records with 100% accuracy.
Oversaw qualification and training of 100 new Mail Orderlies.
Evaluated performance of 10 employees to increase customer and employee satisfaction.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Exceeded customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Demonstrated leadership by making improvements to work processes and helping to train others.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
10/2005 to CurrentLogistics ManagerDFAS (U.S NAVY) | City, STATE,
Reviewed and audited over 60 readiness, 11 food service and 10 sales storerooms accounting for over 85K line items records with 100% accuracy.
Evaluated performance of 10 employees to increase customer and employee satisfaction.
Created agendas and communication materials for team meetings.
Improved operations by working with team members and customers to find workable solutions.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Improved profit margins by streamlining operations and workflow.
Recognized by management for providing exceptional customer service.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
Drafted shipment reports to inform management and clients.
Analyzed operational performance and implemented plans to attain organizational and financial goals.
Consistently met company and department objectives within budget and time constraints.
Oversaw more than $489M in inventory and supervised 25 employees in multiple storerooms onboard Aircraft Carrier USS John C. Stennis (CVN-74) for U.S Navy.
Managed day-to-day shipping and receiving, typically overseeing more than 1500 packages in 24-hour period.
Reviewed profit and loss statements and metrics to identify trends and opportunities.
Education and Training
Expected in 08/2015Bachelor of Science | Sustainable Resource ManagementDeVry University, Downers Grove, ILGPA:
Expected in Master of Science | ENVIRONMNENTAL MANAGEMENTUniversity of Maryland - College Park, College Park, MDGPA:
Accomplishments
Promoted from Postal Clerk to Postal Manager in less than 12 months due to resourceful and superb leadership that achieved quality results.
Led team to achieve Outstanding passing grade for Postal Inspections, earning recognition from upper management and financial reward.
Developed relationships with 30 new clients and typically exceeded sales goals by 20%
Recognized as Employee of the year for outstanding performance and team contributions.
Websites, Portfolios, Profiles
https://www.linkedin.com/in/Clairerandolph9325/
Certifications
DoD Secret Security Clearance
Certified Computer Operator, U.S Dept. of Labor - 2021
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