Diverse Contract Specialist bringing over 20 years of combined civilian and federal experience managing multiple customers and contract types. Experienced in pre and post award, account management, sales and contract administration.
Developed the skills of federal post award contract administration, learning where the problems arise, how to effectively resolve issues, effectively communicate with the contractor the needs of the government and find a workable solution based on the limitations and constraints of the contractor, the needs of the Government but always finding the best solution to support the war fighter. Identifying supply chain bottlenecks and finding a work around that is the best viable solution, while finding a way to avoid future issues.
Introduced to pre-award contracting in Industrial Plant Services (IPE) were skills were developed on how to manually procure difficult non-NSN buys for the DoD worldwide, to work hand in hand with Project Managers and Technical Representatives. Learned the difficulties of procuring items not easily identifiable (machines) with intricate and complex specifications then finding ways to justify price and search the market place for similar items.
Talented communicator from warehouse worker, transportation, shipping and receiving, project estimators, purchasing and senior level executives.
Experienced in industrial and technical sales and contracting to assist project managers when communicating with customers to ensure the customers need is appropriately reflected on the PR. Focused on proactively managing proposal activities, including analyzing solicitations and developing strategies and relevant recommendations. Especially skilled logistical abilities, identifying the need, developing an action plan, follow through to shipment and receipt and when needed expediting through skilled communication to get the products needed with a workable and dependable solution. Proactively tracking order before the due date. Knowing how to communicate effectively through developing a team spirit to reach goals where everyone is involved and shares in the accomplishment by acknowledging each team members efforts and sharing in a job well done. Served as primary customer facing point of contact for order fulfillment process, resolving emergency requests, initiating calls to customers, maintaining customer data, and providing tailored support to the customers. Responsible for the receipt, validation and pricing of customer sales orders and managing backorders. Takes direct action on complex customer complaints. Reviews, evaluates, advises and improves the effectiveness of customer communication through service and support programs. Excellent at finding resolutions to complex delivery, billing/invoicing and collection issues.
Managed and trained sales staff
United States Marine, SGT, honorably discharged (medically retired)
SGT of over 80 Marines (Schools Battalion)
Former President Women Marines Association, Old Dominion Chapter, Richmond VA (served 5 years) established regular visits to McGuire Veterans Hospital Spinal Cord Unit as well as other units supporting those injured in support of our country.
Business Management Worked full time while carrying a full credit course load
Accounting Highest honors recipient
Recognized during 2018 EC (Executive Committee) meeting for outstanding work, support and communication during the post award process.
Member of 2018 DLA AVN Tiger Team, Susquehanna PA
Member DLA AVN Safety Steering Committee
Member of DLA AVN FMW Division Events and Planning Committee
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