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Contract Specialist Pre Award Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Diverse Contract Specialist bringing over 20 years of combined civilian and federal experience managing multiple customers and contract types. Experienced in pre and post award, account management, sales and contract administration.

Developed the skills of federal post award contract administration, learning where the problems arise, how to effectively resolve issues, effectively communicate with the contractor the needs of the government and find a workable solution based on the limitations and constraints of the contractor, the needs of the Government but always finding the best solution to support the war fighter. Identifying supply chain bottlenecks and finding a work around that is the best viable solution, while finding a way to avoid future issues.

Introduced to pre-award contracting in Industrial Plant Services (IPE) were skills were developed on how to manually procure difficult non-NSN buys for the DoD worldwide, to work hand in hand with Project Managers and Technical Representatives. Learned the difficulties of procuring items not easily identifiable (machines) with intricate and complex specifications then finding ways to justify price and search the market place for similar items.

Talented communicator from warehouse worker, transportation, shipping and receiving, project estimators, purchasing and senior level executives.

Experienced in industrial and technical sales and contracting to assist project managers when communicating with customers to ensure the customers need is appropriately reflected on the PR. Focused on proactively managing proposal activities, including analyzing solicitations and developing strategies and relevant recommendations. Especially skilled logistical abilities, identifying the need, developing an action plan, follow through to shipment and receipt and when needed expediting through skilled communication to get the products needed with a workable and dependable solution. Proactively tracking order before the due date. Knowing how to communicate effectively through developing a team spirit to reach goals where everyone is involved and shares in the accomplishment by acknowledging each team members efforts and sharing in a job well done. Served as primary customer facing point of contact for order fulfillment process, resolving emergency requests, initiating calls to customers, maintaining customer data, and providing tailored support to the customers. Responsible for the receipt, validation and pricing of customer sales orders and managing backorders. Takes direct action on complex customer complaints. Reviews, evaluates, advises and improves the effectiveness of customer communication through service and support programs. Excellent at finding resolutions to complex delivery, billing/invoicing and collection issues.

Skills
  • Document Control
  • Needs Assessment
  • Contract Proposals
  • Contract Performance Monitoring
  • Problem-solving
  • Market integrity
  • Reporting and documentation
  • Contract Oversight
  • Skilled negotiator
  • Contract compliance
  • Contract creation
  • Contract negotiation
  • File and records management
Work History
Contract Administrator / Contract Officer, 12/2021 to Current
Perry Ellis International Inc. Portland, OR,
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Coordinated changes to agreement which might occur during contract lifetime.
  • Coordinated and attended meetings as company's main contact to review contractual obligations.
  • Reviewed quotes from contractors to obtain best pricing and service for organization.
  • Inputted new information into company's database using [Software], verifying accuracy and integrity of data prior to uploading.
  • Researched laws and regulations potentially impacting company policies and procedures.
  • Oversaw invoicing to government entities to meet FAR regulations.
Contract Specialist - Pre Award, 07/2019 to Current
Defense Logistics Agency (FMWAB) City, STATE,
  • Review PR package, QAP, Specifications, and documents required for soliciation.
  • Review technical data packages and specifications
  • Reviews bids/offers for accuracy and completeness and evaluates
  • Prepares documents, market research, purchase history, and other documents as required in preparation for award package.
  • Prepares price justification using all methods available.
  • Ensure all requirements, inspection/acceptance, shipping/packaging, clauses and site requirements are included in each award as required.
  • Award manual contracts without the use of standard templates.
  • Manage bidding process and award of purchases and delivery orders for unique, critical and unusual contracts
  • Negotiate with bidders to ensure fair, reasonable and positive outcomes for all parties
  • Participated in bi-weekly director briefings.
Contract Specialist - Post Award OEM, 10/2017 to 07/2019
Metals USA Plates And Shapes City, STATE,
  • Recognized by Parker Hannifin at May 2018 Executive Committee meeting for outstanding account management, communication and support as a Post Award Administrator
  • Performed contract management functions to include modifications
  • Investigated and determined resolutions for quality notifications
  • Coordinated with vendors to resolve contract delinquencies and payment or delivery issues
  • Expedites critical contracts
  • Preformed delivery or schedule changes, to include expedited accelerated delivery of critical, high priority items
  • Coordinated with other agencies to request deviations and contract deficiency reports.
  • Improved customer/vendor service and support.
  • Participated in bi-weekly vendor calls.
  • DAWIA Contracting Level II
Steel Sales Representative, 05/2016 to 10/2017
Allied Crawford Steel City, STATE,
  • Established new customer accounts, instrumental in establishing credit lines, customer invoicing, credits, disputes and discrepancies
  • Developed a relationship to ensure clear communication of the customers needs, business requirements, and material specifications from both a chemical and physical perspective
  • Drafted contracts, budgets and various reports with direction from manager
  • Prepared timely rate estimates and strategic bid packages
  • Actively involved in yearly inventories of materials on the work floor
  • Participated in warehouse improvement initiatives to advance operational efficiencies
  • Direct action on customer complaints
  • Ensured the timely processing of customer orders
  • Responsible for pricing of sales orders
  • Managed shipments, invoicing and back orders
  • Provided exceptional customer service through communication, product knowledge and ability to connect to each customer and their needs
  • Maintained customer account data, to include order validation, receipts, shipments, invoicing, credits and back orders
  • Assessed risks that contract changes could pose to the company and ensured that upper level managers were aware of this information
  • Monitored all incoming contracts and service agreements for correct pricing and information
  • Coordinated changes to the agreement that might occur during the life of the contract
  • Reviewed quotes from contractors to obtain the best pricing and service for the organization
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Sales Manager, 08/2006 to 08/2015
Company Name City, State,

Managed and trained sales staff

  • Consistently recorded yearly sales in excess of 400% of average sales
  • Managed bidding process and award of purchases and delivery orders for construction contracts
  • Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and close out contract to ensure seamless transition at all levels of procurement
  • Prioritized daily workflow, including all inbound calls, quotes and sales-related inquiries
  • Wrote sales contracts for orders obtained and submitted orders for processing
  • Negotiated prices, terms of sales and service agreements
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders
  • Prepared documents for shipment claims submissions
  • Advised product managers and executive management with procurement of products, grades of material, inventory levels and inventory turns
  • Out sourced and purchased materials to fulfill orders
  • Provided updates on critical shipments to corporate departments and customers who requested them
  • Conducted research to address shipping errors and packaging mistakes
  • Responsible for direct customer contact in handling customer complaints and concerns
  • Initiated (cold calls) to customers both new and potential
  • Redirected shipments en route in response to customer requests
  • Highly skilled at providing resolutions of complex or widespread customer billing and collection issues
Affiliations

United States Marine, SGT, honorably discharged (medically retired)

SGT of over 80 Marines (Schools Battalion)


Former President Women Marines Association, Old Dominion Chapter, Richmond VA (served 5 years) established regular visits to McGuire Veterans Hospital Spinal Cord Unit as well as other units supporting those injured in support of our country.

Education
Bachelor of Science: Business Management, Expected in 2017
to
American National University - Roanoke, VA
GPA:

Business Management Worked full time while carrying a full credit course load

  • Graduated with High Honors

Associate: Accounting, Expected in 05/1991
to
American National University - Salem - Salem, VA
GPA:

Accounting Highest honors recipient

Associate of Arts: Commercial Art / Graphic Design, Expected in
to
Johnstown Vocational Technical School - Johnstown, PA
GPA:
References

Sarah Wright, Strategic Acquisitions Programs, DLA-AVN - 804-279-5212

Maria Ryan, Supplier Relationship Manager, DLA-AVN - 804-279-6319

James Egan, Supervisor, FMW, DLA-AVN - 804-279-5046 (former Supervisor)

Accomplishments

Recognized during 2018 EC (Executive Committee) meeting for outstanding work, support and communication during the post award process.

Member of 2018 DLA AVN Tiger Team, Susquehanna PA

Member DLA AVN Safety Steering Committee

Member of DLA AVN FMW Division Events and Planning Committee

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • American National University
  • American National University - Salem
  • Johnstown Vocational Technical School
Job Titles Held:
  • Contract Administrator / Contract Officer
  • Contract Specialist - Pre Award
  • Contract Specialist - Post Award OEM
  • Steel Sales Representative
  • Sales Manager
Degrees
  • Bachelor of Science
  • Associate
  • Associate of Arts

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