Contract Review Specialist Resume Example Company Name

CONTRACT REVIEW SPECIALIST

Professional Summary

Competent banking professional with roughly 5 years of experience in the industry. Operate well with minimal supervision in high demand environments while consistently upholding excellent customer service satisfaction, operations and company integrity. Committed to build lasting relationships with customers and team members by adding value, demonstrate attention to detail, provide emotional intelligence and offering efficient solutions in order to produce high quality work. Ready to apply existing competencies combined with new challenges to new long-term position for a dynamic organization.

Skills

Critical thinking and analytical skills
Research and data entry
Application preparation and loan processing
Organizational skills and reviewing financial paperwork

Complying with legal statutes and information verification
Excellent customer service and relationship selling skills
Strong work ethic and active listener
Sales skills and ability to manage

Work History

Contract Review Specialist, 06/2020 to 07/2020
Company Name – City, State

Quickly grasped the general concept of CADI vendor management system with the first two weeks.
Remotely worked on multiple screens continuing training for a more thorough understanding of CADI vendor contracting software within limited time frame.
Conducted thorough review of contracts daily for completeness and possible errors by capturing data to determine if contract was complete, incomplete and or what was missing during training.
Followed training standard practices to find solutions.

EXECUTIVE ADMINISTRATIVE ASSISTANT, 12/2015 to 06/2020
Company Name – City, State

Obtain organize and accurately enter time sensitive data into company software systems. Efficiently train new employees on daily processes, operations and company software. Input billing, pricing and inventory data creating batches for monthly invoices and manage account receivables
Review, update and manage company contracts. Collect time sensitive documents required before travel to various municipalities. Consistently meet governmental standards, deadlines, compliance requirements and order inspections resulting in positive overall customer experiences, smoother procedures, more efficient workflow as well as increase in residential and commercial business sales
Deliver consistent value to client relationships by maintaining and regularly following up with clients, consistently respond to emails and other correspondence, resulting in strengthening of relationships with municipalities, increase of partnerships, proposal opportunities and finalizing of new contracts
Reduce costs by collaborating with management to review company's vision, inventory and any areas of growth and development and it's long term impacts. Partnered with management to convert paper forms to digital formats, developed call log, employee training guide and power point presentations with on going updates for efficient user friendly learning experience for both new or existing employees

FINANCIAL SERVICE SPECIALIST III, 06/2016 to 06/2018
Company Name – City, State

Provided consultative conversations identifying unmet needs and consistently resolved customer complaints by following up with clients to ensure optimal customer satisfaction, often resulting in cross selling opportunities, exceeding quarterly loan goals, excellent customer service satisfaction surveys and branch champion for resolving customer issues in clear, courteous, straightforward manner
Developed trust and earned sustained credibility with partners of both internal and external loan processing and underwriting teams. Identified potential roadblocks for successful customer experiences by extensive research, careful review of loan documentation and provided solutions for unexpected events. Operated with high integrity and demonstrating thorough due diligence before, during and after loan closings often times resulting in advanced scoring during sales and operation report reviews
Worked directly with management to brainstorm and discuss monthly and quarterly strategies for optimal growth opportunities. Trained and directed new hires during on boarding process
Continued education on current banking products and services through regions bank training program resulted completing Regions Bank B3 Certified Financial Specialist Program. Created team engagement, informational and coaching sessions. Utilized several platforms to present updates, changes and knowledgeable information for advancement of teammates and at times internal partners

PERSONAL BANKER II, 06/2013 to 06/2015
Company Name – City, State

Contributed to boosting branch revenue and production by achieving daily and monthly targeted sales goals and at times recognized for loan sales, referrals, and customer satisfaction
Sought additional growth opportunities by net working, cold calling, lobby management, broadening partnerships and deepening client relationships, oftentimes resulting in closing of loan applications, investment, mortgage and merchant service accounts.
Resolved customer's needs by adding value to relationships through providing consultative conversations, thorough understanding of company products and benefits of them and initiate and closed loans.

Education

Bachelor of Science: Business And Information Management Expected Graduation Date, Expected in 2022
Seminole State College of Florida - City, State

Volunteer Experience

Volunteer for WATW women's conference of Majestic Life church. March, 2019

Volunteer for annual NBMBAA organization. September, 2015

Volunteer instructor of Jobs for life, Facilitator of Grief share and mentor of Food for life organizations within Journey christian church.

March, 2015-ongoing

Additional Work History

Customer Service Rep 5th3rd Bank- Apopka, FL. 08/2012-06/2013
Manager In Training The Villa- Pittsburgh, PA. 08/2010-07/2012
Technical and Sales Support Specialist Teleperformance USA- Dayton, OH. (3rd party company servicing sprint wireless technical support)

04/2006-02/2009

Resume Overview

School Attended

Seminole State College of Florida

Job Titles Held:

Contract Review Specialist
EXECUTIVE ADMINISTRATIVE ASSISTANT
FINANCIAL SERVICE SPECIALIST III
PERSONAL BANKER II

Degrees

Bachelor of Science : Business And Information Management Expected Graduation Date , Expected in 2022

Contract Review Specialist Resume Example

Resume Score: 80%

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