Contract-Recruiter/Trainer Resume Example
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CONTRACT-RECRUITER/TRAINER
Summary
Human Resource Generalist who is an expert communicator and negotiator with strong conflict resolution skills. Extensive background in training, recruitment and retention, mediation and records management.
Experience
Contract-Recruiter/Trainer10/2014 to CurrentTarget Media SolutionsCity , STATE
- Managed all phases of recruitment, including defining hiring management needs and posting available positions.
- Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development.
- Thoroughly explained the employee handbook during new employee orientations.
- Created PowerPoint presentations used for business development.
Director/Regional Support Manager12/2013 to 08/2014Havenbrook HomesCity , STATE
- Developed training materials and ran training sessions in staff meeting, classroom, field office, WebEx and Lync settings.
- Facilitated recruiting, hiring, and onboarding processes for the department.
- Developed departmental and interdepartmental processes and workflows for the fast paced and rapidly growing company.
- Implemented hiring triggers and employee performances metrics for department and field offices.
- Managed internal and field office property management teams (GA, FLA, AL, MN) totaling 26 employees who oversaw more than 2,800 single family rental properties.
Property Manager/HR Coordinator01/2008 to 12/2013Simpson Housing, LPCity , STATE
- Managed all human resources functions in addition to overall responsibilities of property management for a 45 MM dollar asset operating below budgets and maintaining above market net operation income.
- Recruit, hire, train, coach and lead office personnel to grow into high-performance teams.
- Conducted reference/background checks and made offer letters.
- Lowest employee turnover.
- Managed new hire orientation: onboarding, training, operations, and benefits policies, etc.
- Developed and provided quarterly reporting on training and development metrics, including number of courses, participant profiles and evaluation results.
- Supervised staff: scheduling, training, coaching, performance reviews, promotions, discipline and terminations.
- Ernst and Young, Price Waterhouse Coopers compliance audit scores consistently 96%.
- Controlled payroll, eLABOR, ADP, commissions, PTO/FMLA and exempt/non-exempt workman's compensation.
- Performed recordkeeping and administration of I-9 compliance and e-Verify.
- Organize community outreach: food drives, cancer walks, charities, Atlanta Community Food Bank and Habitat for Humanity.
- REAL ESTATE AWARD Outstanding Customer Service 2009/2012, Outstanding Performance to Same Store 2012 and Best Phone Shop 2008/2010, Highest CEL Survey Response Rate 2010/2011/2012.
Regional Support Manager/Trainer05/2007 to 01/2008Signature Management CorporationCity , STATE
- Led and developed a comprehensive new hire, sales and training program for over 120 employees.
- Recruited, hired, trained, coached and led personnel.
- Managed 5 RSM's that oversaw 120 employees.
Regional Marketing & Training Manager/HR Coordinator06/2000 to 05/2007MetricCity , STATE
- Recognized for designing a national training program resulting in team members achieving 30% higher proficiency ratings during periodic skills testing, evaluations and promotion scores.
- Worked with HR dealing with change and onboarding processes on 20+ mergers and acquisitions.
- Diagnosed issues and executed necessary recruiting/training/coaching programs.
- Developed training materials to meet the needs of all department heads and SME on Customer Service, Sales & Marketing, Budgeting, Risk Management, Maintenance, Resident Retention, Fair Housing, Conflict Management etc.
- Managed employees incentive and reward programs.
- Increased employee engagement by 100%.
- Organized job fairs to recruit non/exempt employee professionals.
- Managed 10+ requisitions per month.
- Repositioned underperformed teams on site across 12-state territory and reported to firm president.
Property Manager/HR Coordinator03/1995 to 05/2000JPICity , STATE
- Managed all human resource functions for 6, $30million property assets and staffs over a 5-year period.
- Achieved target of increasing occupancy, and hence asset value, within given timeframe for sale.
- Each property sold for above acquisition value.
Education
Social ScienceCharleston Southern UniversityCity, State
Certificate in Human Resource ManagementVillanova UniversityCity, State
Certified Apartment ManagerAtlanta Apartment AssociationCity, State
Skills
Peoplesoft, eLABOR, ADP, Ceridian, HRIS, Yardi Voyager & Enterprise, AMSI, Onesite, MRI Realpage, Lead2lease, LRO, Docusign, Blue Moon, EPMS Microsoft Office, Access, Excel, Powerpoint, Publisher, Lync, WebEx, Skype
Professional Affiliations
Society for Human Resource Management (SHRM), Atlanta Apartment Association
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Resume Overview
School Attended
- Charleston Southern University
- Villanova University
- Atlanta Apartment Association
Job Titles Held:
- Contract-Recruiter/Trainer
- Director/Regional Support Manager
- Property Manager/HR Coordinator
- Regional Support Manager/Trainer
- Regional Marketing & Training Manager/HR Coordinator
Degrees
- Social Science
Certificate in Human Resource Management
Certified Apartment Manager
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