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consumer directed attendant care cdac provider resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Assertive, adaptable, self-motivated, organized and dependable while achieving high performance with minimal supervision. Can effectively multi-task challenging situations. Efficient Rural Mail Carrier with extensive knowledge in delivering various types of letters, certified mail, parcels and packages to home and business owners via foot and mail truck. Service-oriented individual skilled in prioritizing and executing tasks in fast-paced environments.

Skills
  • Bilingual in English and Spanish (with some Italian)
  • Time management skills
  • Excel in compassionate client care and customer service
  • Internal communications
  • Excellent phone communication skills
  • Quick learner
  • Client-focused
  • Planning & organizing
  • Empathetic listener
Experience
10/2010 to 04/2022 Consumer-Directed Attendant Care (CDAC) Provider Iowa Medicaid Enterprises | City, STATE,
  • Maintain safety by eliminating hazards and correcting issues
  • Support total well-being by planning social and physical activities.
  • Serve as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Develop and implement successful patient care plans.
  • Work to improve patient outlook and daily living through compassionate care.
  • Monitor clients' progress to report necessary changes.
  • Maintain a clean and well-organized environment to promote client happiness and safety.
  • Provide basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
  • Ensure clients’ well-being, safety and comfort in adherence with physicians’ orders.
  • Develop strong and trusting rapport with each client to facilitate best care possible.
  • Check mail, shop for groceries and handle bill payments.
  • Conduct extensive online and phone research.
  • Handle incoming and outgoing correspondence, including mail, email and faxes.
  • Organize personal and professional calendars and supply reminders of upcoming meetings and events.
03/2015 to 09/2016 Rural Mail Carrier United States Postal Service, USPS | City, STATE,
  • Obtained signatures for registered, certified and insured mail.
  • Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
  • Maintained accurate records of deliveries.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Entered change of address orders into computers to process forwarding address stickers.
  • Delivered various types of mail on routes according to strict timelines.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Routed all classes of mail in sequence of delivery along established route.
  • Handled undeliverable mail in accordance with established procedures.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Obtained receipts for registered and certain insured mail.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Delivered mail to residents and business within assigned area.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
10/1993 to 07/2009 Teacher/Activity Coordinator La Inmaculada Concepcion Catholic School | City, STATE,
  • Accepted coaching from fellow teachers and administrators and immediately incorporated feedback.
  • Tutored children individually and in small groups to help them with difficult subjects.
  • Developed, administered and corrected tests and quizzes in a timely manner.
  • Entered data into the online student information system.
  • Collaborated with faculty and administrators.
  • Delegated tasks to teacher assistants and volunteers.
  • Organized event calendar and signed up volunteers.
  • Handled budgetary concerns for activities and ensured activities were affordable.
  • Organized services such as transportation, event security, and catering.
  • Maintained records of activities and analyzed feedback from those who participated in activities.
  • Consulted with staff and other professionals to discuss activities.
Education and Training
Expected in to to Certificate | Health University of Puerto Rico, Des Moines, IA GPA:

Patient Intake and Medical Billing

Completed

Expected in to to Certificate | ACT WorkKeys National Career Readiness, Des Moines, IA GPA:

Level obtained: Silver

Expected in to to Certificate | Science and Math University of Puerto Rico, San Juan, PR GPA:

Completed coursework: Science and Math Teacher Training Center. Instructional Strategies with a Constructivist Approach.

65 Contact Hours/ 6.0 Units of Continuous Education

Expected in to to Certificate | Science and Math University of Puerto Rico, San Juan, PR GPA:

Completed coursework:Science and Math Teacher Training Center. The Evaluation and Measurement of Learning.

75 Contact Hours / 7.5 Units of Continuous Education

Expected in to to High School Diploma | University Gardens High School, San Juan, PR, US, GPA:

School specialized in Science and Mathematics

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Resume Overview

School Attended

  • University of Puerto Rico
  • ACT WorkKeys National Career Readiness
  • University of Puerto Rico
  • University of Puerto Rico
  • University Gardens High School

Job Titles Held:

  • Consumer-Directed Attendant Care (CDAC) Provider
  • Rural Mail Carrier
  • Teacher/Activity Coordinator

Degrees

  • Certificate
  • Certificate
  • Certificate
  • Certificate
  • High School Diploma

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