Analytical Technical Customer Service Specialist with a vast knowledge of web applications, software and framework seeking to assist clients in all troubleshooting endeavors. Adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.
Top representative in department with customer satisfaction surpassing 98%.
Awarded a Customer Excellence Award upon the completion of a project that created opportunities for more business.
Received award for customer service recognition and ability to work well with the other team members.
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