Consultant Alm Admin Qa Lead resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
From Soup to Nuts, from cleaning the 'John' to working on the 'John' to being waited on in the 'John.'
I worked on the 'Conveyer belt recycling trash to Pitching Venture Capitalists for Cash.'
Speaking up at Political Events to Gaining a following from my Dubious Political Rants.
Criminology to Con-way Logistics Company.
From Cars to Phones, Trucking Company to Mortgage Loans
Software Testing, Application Management to selling Benz in silk Slacks.
Qualifications
Project management
Testing
Strong analytical skills
Strong collaborative skills
Internet savvy
Excellent communication skills
Staff development/training
Web content management
Accomplishments
Managed Infrastructure Upgrade for Global Project for Most Profitable Financial Firm
Key Member of Team which created Use Case Database for Global Help Customer Service for Billion Dollar Wireless Firm
E-Published Book for Getting the CEO to Notice You
Experienced in start up, Scientific, Insurance, Medical, Financial and State Sectors
Work Experience
09/2015 to CurrentConsultant - ALM Admin/QA LeadJPMorgan | City, STATE,
Originating Test Cases from Requirements and Use Cases for Global Infrastructure Reconfiguration.
Key Player in High Visibility and Progressive Application Global Upgrade.
Administration of ALM Application for the Project.
Trainer, Presenter, Mentor for those that are unfamiliar with ALM.
09/2014 to 05/2015Consultant - ALM Admin/Regression Test Manager/QA AnalystVerizon Wireless | City, STATE,
Team Lead that Originated Project Structure, Process for ALM and Regression Formulation Lead Regression testing for Application that integrated into 10 other Applications Originated Quality Center Training Materials and Presented to the fellow team members
Designed, Originated and Implemented ALM for all project documentation Requirements, Test Cases, Attachments, Matrixes)
Managed On-Shore and Off-Shore testing teams for work assignments, defect validation and Use case requirement fulfillment Authored, Analyzed and Executed Regression Test Sets.
01/2014 to 05/2014Consultant - ALM Admin/QA AnalystJP Morgan | City, STATE,
Application Lifecycle Management Admin for Testing Project Private Banking - Global Wealth Management Run end to end test scripts
Creation of Test Scripts for Private Banking Defect discovery, reporting and resolution.
07/2013 to 2014Consultant - Validation AnalystIBM | City, STATE,
Testing open system/web application following Agile methodology Complete end to end testing Key Contributor accessing thorough testing scenarios Inquisitive reverse engineering to uncover process improvements Translation and Implementation of Infrastructure Requirements Freaking Out Those In Charge with Questions of the Exotic =) Utilize SQL Developer, XML Spy, Tortise, SOAP and Fitnesse Validation of Technical processes.
2013 to CurrentCo-Founder / Director / ManagerSocialNWorldwide | City, STATE,
Enterprise Level Administration of 65 cities that make up 3.0 million contacts Social Media Trainer for all New Staff and Clientele Delivery of Social Media Solutions by just telephone
Process Management Origination to increase Operational Efficiencies Active Participant in Company's Vision
Operational Manager of Cloud Based Services Critical Analysis of Strategies to Market all Sizes of Clients.
06/2012 to 09/2012Certified Mercedes-Benz Leasing & Sales ConsultantEaston Mercedes-Benz | City, STATE,
Conducted an average of 120 prospecting call a week
Responsible for over 400 customer data base
Sold 14 Cars in the past 14 Weeks - Average car sold is $55,000
Daily interaction with corporate officers, doctors, lawyers, accountants, business owners and decision makers Adapted sales presentation accordingly
01/2012 to 06/2012Consultant - QA Lead Infosys - Lisle | City, STATE,
Prepare and review system appreciation documents, understand application dependencies and plan shadow support Analyze functional and non-functional requirements
Prepare test requirement specifications, read relevant documents, interact with the client SME, undertake self-study and review software demos to understand client business and client requirements Create test strategy for the project from the test requirements
Cross-tier components implementation
03/2011 to 06/2011Consultant - QA Process Admn/POS TesterBob Evans | City, STATE,
IRIS Application Point of Sale Testing for IRIS Application Transfer of Complicated Technical Documentation into easily understandable procedures Performed Testing, Debugging according to defined Quality Assurance Processes
Applied customized test procedures for the Organization's Products User Case Creation and Execution of 500 Aquarius, IRIS and AS400
Use Cases Creation of Test Plan and User Case Templates for Organization AS/400 Querying utilizing SQL Programming Language.
04/2010 to 03/2011Consultant - Test ManagerJPMorgan Chase | City, STATE,
Trained and Supported over 250 new testers in HP Quality Center Communicated Project Status Progress, Test Summary, Test Execution Status, and Defect Triage to Test teams and 50 steering committee members on a daily, weekly, at times-an hourly basis
Played a key role in the creation of the Test Execution Plan consisting of 1400 Steps, Day-to-Day Plan and Test Strategy Documentation that was required for the Project Knowledge transfer and trainer to permanent staff member
Responsible for test quality and coverage pertaining to over 700 requirements, arranged internal/external reviews Made decisions regarding project continuation or to recommend suspension of testing when environment that was being tested or the system being tested on was unstable In addition was a knowledge base for any inquiries related to testing activities during all 11 phases of the project
Liaison role between Business and Technical Departments Designed, Created, and Documented automation of R-SAM Retail Access Tool
01/2009 to 04/2010BA\QA Analyst - R-SAM ApplicationCallCopy Inc | City, STATE,
A Worldwide Project over multiple continents involving numerous off-shores as well as on shore teams.
Objective being the Electronic Transmittal of 3 billion lines of Code each and every month Trained and Supported over 250 new testers in HP Quality Center Communicated Project Status Progress, Test Summary, Test Execution Status, and Defect Triage to Test teams and 50 steering committee members on a daily, weekly, at times-an hourly basis Played a key role in the creation of the Test Execution Plan consisting of 1400 Steps, Day-to-Day Plan and Test Strategy Documentation that was required for the Project Knowledge transfer and trainer to permanent staff member Responsible for test quality and coverage pertaining to over 700 requirements, arranged internal/external reviews Made decisions regarding project continuation or to recommend suspension of testing when environment that was being tested or the system being tested on was unstable In addition was a knowledge base for any inquiries related to testing activities during all 11 phases of the project Liaison role between Business and Technical Departments Designed, Created, and Documented automation of R-SAM Retail Access Tool Responsible for Creating Performance Plan for Application Translated Development requests into use cases for Testers Participated in Daily, Weekly progress evaluations on new releases and builds Actively involved in releases of new Iterations Exposed to Ruby on Rails, C++, and Java programming languages Worked with SQL Developer, HP Quality Center 9.2, as well as Quick Test Pro v10.0 and Cucumber Automation Applications Involved in Mentor Program for newer staff members and participated in available BA course offerings Complete ownership of Quality Assurance Process formation and documentation Originated all Automated test cases without the assistance of reference documentation Actively involved with Build and Releases of Versions 4.1 and 4.2 of CC Discover Application Perform both new functionality and regression tests and identified, analyzed and reported issues using JIRA bug tracking tool Wrote and Executed 1200 automated performance test scripts using the TestComplete Automation Tool Participated in daily and weekly group sessions relating to the build's progress.
06/2008 to 03/2009QA Lead Functional TestingEDS-HP | City, STATE,
Headed up off-shore team of 12 Quality Assurance Validation Engineers Designed, developed, and executed manual test cases using test plans and functional specifications.
Participated in all phases of the test cycle, including Integration/System Testing, Performance Testing, and Regression Testing etc.
Performed both new functionality and regression tests in which to identify, analyze and report issues utilizing the Spirit bug tracking tool.
08/2007 to 05/2008Consultant - QA AnalystState Auto | City, STATE,
Reported defects in HP Quality Center Test Director Executed test cases in Performance, System and Integration Test Phases Performed on both Business and Auto Policy Applications
Collaborated with Business Analysts on defect resolution
Verified test case authenticity against most current requirement documentation
Analyzed mainframe operation through accurate processing of front end data inputs.
2007 to 02/2007Consultant - QA AnalystJP Morgan Chase | City, STATE,
Developed test plans, testability matrixes, and detailed test cases
Executed test cases and compared those results against expected results Responsible for researching and analyzing testing defects for resolution
Gained further knowledge of end-to-end functionality of supporting applications
Coordinated and communicated with other QA and Project team members Supported and performed ongoing maintenance of the Test Director bug tracking Application
Trained, Mentored and Evaluated team of 6 testers that were new to testing Developed Test Plans, Testability Matrixes, and Test Cases
Responsible for review/QA of test scenarios, cases & scripts, managing execution of all integration test scripts, also daily summary reports of team members Point of contact for all Upper Management Testing Queries.
10/2005 to 08/2006Consultant - QA EngineerNationwide Insurance | City, STATE,
Created automated and manual test cases in Nationwide Auto Quote & Bind, Property, Contact Us and Search Applications.
Participated in Release Nights for 'Contact Us' and 'Search Applications.'.
Played active role in requirement 'walk-through' and bug triage meetings.
Utilized QTP, Test Director when identifying defects and organizing test cases.
06/2005 to 10/2005Consultant - QA EngineerChemical Abstracts Services | City, STATE,
Worked with Automation Tools QTP and Test Director in the execution of automated test cases.
Was a key team member in the bug triage process Independently wrote manual test cases to evaluate new builds of software.
Ran test procedures and would report defect discovery back to test team.
Contributed to discussions involving the type of severity for defects that were reported.
Education and Training
Expected in | English, Math, & History of JazzUniversity of Toledo, Toledo , OhioGPA: English, Math, & History of Jazz
Expected in 1995Bachelor of Arts | CriminologyThe Ohio State University, Columbus , OhioGPA:
Harvard ManageMentor -
Time Management, Change Management, Leading and Motivation, Coaching & Conflict Resolution
Grant Cardone Certified Mercedes-Benz Sales and Leasing Representative
Publications
Published Poet in 1984 'Something I wrote for Myself'
Published Author "Applying for a Role? Forget All You Know to Get to the C.E.O."
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Resume Overview
School Attended
University of Toledo
The Ohio State University
Job Titles Held:
Consultant - ALM Admin/QA Lead
Consultant - ALM Admin/Regression Test Manager/QA Analyst
Consultant - ALM Admin/QA Analyst
Consultant - Validation Analyst
Co-Founder / Director / Manager
Certified Mercedes-Benz Leasing & Sales Consultant