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Construction Consultant Resume Example

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CONSTRUCTION CONSULTANT
Summary

Energetic service professional with solid record and significant background in all facets of home improvement services. Successful at working independently or in group settings to diagnose and fix components in residential and commercial environments. Dependable and industrious with superior work ethic and dedication to quality and customer service.

Skills
  • Strong analytical and communication skills
  • Quality-focused and self-motivated
  • Dedicated team player
  • Project coordination and management
  • Team and subcontractor relations management
  • Customer service and retention
  • Project estimating and budgeting
  • Fluent in Spanish and Portuguese
  • Organizational skills
  • Construction knowledge
  • Inventory oversight and logistics
  • Training & Development
Experience
Construction ConsultantCompany Name | City, State | Mar 2008-Current
  • Sell, service and install various home improvement projects as outlined below.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Granite and marble custom-made fireplace surrounds.
  • Seamless gutter systems.
  • Attic insulation; blown in and batt types.
  • Vinyl Windows and Patio Doors - New construction and replacement.
  • Single and double residential entry and storm door systems.
  • Siding; install new hardi board and vinyl systems including wrapping of fascia, windows and doors. Repair and maintain surface materials to make building exteriors weatherproof and waterproof.
  • Decking; pressure treated, Azek and HardiDeck
  • Roofing; repair and replace all types of roof membrane, sub roofing, sheathing and base materials.
  • Bathrooms; new construction and remodeling - ceramic tile, vanity, Wedi and Kerdi shower systems
  • Kitchens; new construction and remodeling - custom cabinetry, countertops, backsplash, recessed lighting, plumbing, and independent receptacles. Install all new appliances; custom hood range vents, dish washers, garbage disposals, stoves, ovens and refrigerators
  • Flooring - laminate, composite and tile. Cut flooring material to fit around obstructions using hand tools. Cut tiles and marble to project specifications by using power wet saws and tile cutters.
  • Perform skilled carpentry work, including general, rough and finish carpentry.
  • Define strategies and created a plan to achieve ambitious operational objectives.
  • Supervised work of all technicians and subcontractors to maintain safety, quality and customer satisfaction.
  • Exceed customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
HVAC TechnicianCompany Name | City, State | May 2016-Jun 2020
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, gas and oil furnaces and air conditioning equipment.
  • Delivered cost estimates on repair work to enable home owners and District Technical Manager to make informed decisions.
  • Priced and sold new HVAC systems to existing and new customers while in the home.
  • Cultivated lucrative core product leads including windows, doors, siding, roofing, kitchens, baths, flooring, gutters and insulation, with new and existing customers by using active listening, strong communication, visual inspection and extensive knowledge of the construction industry.
  • Assessed efficiency of HVAC systems and provided honest and unbiased feedback to customers.
  • Collected payments by check and credit cards for system repairs and replacements utilizing mobile application systems.
  • Contacted vendors to procure parts and equipment to make repairs; often with a same day turn around.
  • Disassembled units, repaired broken components such as compressors, TXVs and evaporator coils using technical knowledge, special tools, and brazing skills to restore to operating condition.
  • Tested equipment following each repair service and install to determine efficiency and proper functionality.
  • Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
  • Balanced systems and calibrated controls to optimize performance.
  • Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.
  • Retained careful and thorough maintenance and repair records required future service; including model and serial numbers as well as all parts and corresponding part numbers used.
  • Maintained refrigerant records and handled refrigerant distribution and recycling in compliance with EPA Federal Regulations.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Reported problems with company tools and vehicles to district technical manager for quick resolution.
  • Trained and managed newly hired technicians on all aspects of the business; including the TechHub software, procedures and policies.
  • Counted, maintained and controlled inventory to eliminate expenses and ensure optimal stock while keeping cost at a minium and within company guidelines.
  • Performed to company KPI metrics successfully each quarter.
Service TechnicianCompany Name | City, State | Jul 2015-Mar 2016
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, furnaces and air conditioning equipment.
  • Provided honest opinion of system condition while providing positive customer service.
  • Installed residential and light commercial heating, ventilating and air conditioning (HVAC) systems.
  • Modified, repaired and installed duct work.
  • Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
  • Collected payment from customers for repair or replacement work.
  • Sourced, ordered and picked up parts and supplies needed to complete repairs.
  • Maintain 100% compliance with EPA Federal Regulations though proper procedures and documentation.
  • Retained careful and thorough maintenance and repair records including model and serial numbers in case customers required future service.
Service ManagerCompany Name | City, State | May 2010-Jul 2015
  • Collaborated with Property Managers to create and maintain yearly budgets for each property location.
  • Managed all sub-contractors; carpenters, roofers, window and siding installers, flooring installers, plumbers and electricians.
  • Created the scheduling of all aspects of projects to avoid any conflicts.
  • Managed a diverse range of mechanical equipment; including all 324 York systems within the apartments, two 5T Trane systems for a climate controlled storage unit and a mini split system the serviced the communications room.
  • Troubleshot malfunctions and diagnosed issues within the HVAC systems as well as electrical and plumbing systems.
  • Serviced and repaired equipment according to manufacturer guidelines; including the replacement of compressors, TXVs and reversing valves to restore proper functionality of equipment.
  • Completed preventive maintenance and unscheduled service needs to keep systems performing to optimal standards; including filter changes, cleaning coils and overall visual inspections of the indoor and outdoor system components.
  • Installed complete systems at residential and business sites when repairs were not practical.
  • Make general repairs to GE and Frigidaire appliances.
  • Utilize One-Site and Yardi property management software to document maintenance repairs and costs.
  • Adhered to company and OSHA-defined protocols to promote workplace safety.
  • Create and maintain an up-to-date refrigeration log to meet EPA Federal Regulations.
  • Maintain 40,000 gallon freshwater pool and fountains daily.
  • Provide technical support over the phone and on-site at other locations as needed.
  • Developed contacts with distributors such as VA Air, Gem Aire, HD Supply and Ferguson to negotiate best pricing on equipment, parts and refrigerant.
  • Maintain positive relationships with venders, contractors and suppliers.
Education and Training
High School DiplomaJob Corps Center | | City | September 2001
HVAC-R CertificationRichmond Technical Center | | City | March 2012
EPA CFC Type I & IIRefrigeration Environmental Protection Association | | City | July 2008
Certified Pool And Spa Operator CertificationNational Swimming Pool Foundation | | City | May 2010
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Resume Overview

School Attended

  • Job Corps Center
  • Richmond Technical Center
  • Refrigeration Environmental Protection Association
  • National Swimming Pool Foundation

Job Titles Held:

  • Construction Consultant
  • HVAC Technician
  • Service Technician
  • Service Manager

Degrees

  • High School Diploma
    HVAC-R Certification
    EPA CFC Type I & II
    Certified Pool And Spa Operator Certification

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