configuration technician lead resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Outgoing student pursuing full-time employment. Great worker eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated leader with strong customer service abilities. Areas of expertise include [Mathematics], [Time Management], [Microsoft] and [Shipping and Receiving].
Skills
Flexible
Multitasking
Customer service
Team management
Decision-making
Computer skills
Microsoft Office
Reliable and trustworthy
Leadership
Conflict resolution
Work History
10/2020 to CurrentConfiguration Technician LeadAktiebolaget Electrolux | Ontario, CA,
Managed over 13 personnel
Sit-down and stand-up Forklift
Computer configuration
Etching
Shipping and receiving
Sign-offs, billing and filing
Wrapping and staging pallets
Counts on product and service stock, inventory
Computer repairs
Excel and Microsoft
Printing of labels
RF scanner
Device delivery and pickup
Installed wiring, cabling and devices to establish, repair and improve network operations.
Configured hardware devices and software settings to optimize network performance.
Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to companies products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Set up hardware and software in optimal configurations to meet network performance requirements.
Monitored network hardware operations to evaluate proper configuration.
12/2018 to 10/2020Shipping ClerkTyler Union | City, STATE,
Processing, Picking, packing, Wrapping and banding, RF scanner
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement and minimize labor.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Input weights, charges, discrepancies and other data in Excel.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
Prepared documentation to track and report on damaged or missing items.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Reviewed order data to verify transactions and shipping dates.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Orchestrated routing by producing accurate shipping documentation and package labels.
03/2019 to 07/2019Combat EngineerU.S. Army | City, STATE,
Land Navigation
Weapon Qualification with and without CCO
Engage and disengage grenades
Lifting more than 75-150 lbs
Located and neutralized various types of mines and IEDs.
Trained extensively on weaponry, tactics and methods of battle.
Improved behavior by enforcing consistent rules and implementing disciplinary measures.
Disciplined
Placed explosives and performed mine-sweeping activities on land.
Trained in use of tear gas, passive ordnance and explosives.
Education
Expected in 07/2024 to to | NursingWest Georgia Technical College, Douglasville, GA, GPA:
Associates in Registered Nursing
Awards and Honors
President's list x2
Dean's List x2
Certifications
CPR Certified
CNA Certified
Expected in 05/2017 to to High School Diploma | Lithia Springs Comprehensive High School, Lithia Springs, GAGPA:
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