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Configuration Management Database Specialist Resume Example

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CONFIGURATION MANAGEMENT DATABASE SPECIALIST
Summary

Configuration Management Database Specialist/BSA/PM with 7 years of experience in running Application Portfolio Management, Infrastructure Management, Asset Management Repository, Cloud Infrastructure Management and Network Asset Management for diverse businesses in different domains. As a CMDB Specialist, delivered business requirement engineering solutions in critical business, ITIL, ITSM, ITOM, Infrastructure support analytics, SDLC development, PMO, APM workflows, critical data reporting and web-based inventory management arenas. Proficient in Core Infrastructure, CMDB Configuration, CMDB Discovery, Identification and Reconciliation Engine, CMDBu, CMDB Integration with Third Party Systems, CMDB Enterprise/Global Research and Development. Experienced in handling large portfolio of Service Mapping, Application to Infrastructure mapping, CMDB data reporting/Query Builder configuration, Third Party Interconnection and Business Service to Technical Service Management.

Technical Skills
  • CMDB ServiceNow/BMC Remedy
  • ITIL
  • ITSM
  • ITOM
  • CMDB Data Migration
  • APM Change Management
  • Azure/AWS Cloud Infrastructure
  • CMDB Horizontal/Top Down Discovery Configuration
  • Scanning/Classification/Identification/Exploration Phases
  • Discovery Scheduler Expertise
  • Jira
  • MS Project
  • Citrix
  • Networking Assets Management
  • Application to Infrastructure Mapping
  • Cloud Infrastructure Management
  • Business Intelligence/Reporting
  • Excel
  • Microsoft Office
  • Tableau
  • Mega Application Management
  • Microsoft SCCM
  • Orbis APM
  • SolarWinds
  • SQL
Experience
05/2017 - CurrentSantander Bank USCity , STATE
CMDB Engineer/Asset Management Repository Analyst

CMDB Health/CMDB Configuration/Data Migration/CMDB Support:

The scope of the work is to Configure CMDB for Santander North America, Improve/Maintain CMDB Health, CMDB Ongoing Support, Configure and Improve Discovery Schedules, Maintain Application to Infrastructure Correctness/Completeness, Improve Network Assets Management, Manage Third Party Interconnection inventory/Vendor Management, Cloud Infrastructure Management and Data Migration from BMC Remedy to ServiceNow CMDB platform. The work mainly focuses to improve the high availability standards of applications/infrastructure assets depending on their criticality and comply with the standards, compliance and policies. The role focuses on improving Corporate CMDB for Santander Bank Globally.

06/2013 - 03/2015Sulzer FinancialsCity , STATE
Business Systems Analyst/Product Test Engineer

Application Certification Process/CMDB Management:

The scope of the project was to Configure an Enterprise Level application on APM CMDB Suite for Application Certification process. The application focused on creation of Application Service/Service Components/Business Services/Infrastructure mapping and allow Application Owners to Certify the Application for Attestation process. This helps to improve CMDB Health and Completeness.

Education and Training
05/2017City
Master of Science in Management Information SystemsUniversity Of Illinois
05/2013
Bachelor of Science in Electrical, Electronics EngineeringMumbai University
Certifications
  • Configure the CMDB, ServiceNow 2021
  • Scrum Master Accredited Certifications.
  • Siemens Large Business Process.
  • Siemens Small Business Process.
  • IT Project Management from University of Illinois.
  • Business Process Management from University of Illinois.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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78Average
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  • Word choice
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Resume Overview

School Attended

  • University Of Illinois
  • Mumbai University

Job Titles Held:

  • CMDB Engineer/Asset Management Repository Analyst
  • Business Systems Analyst/Product Test Engineer

Degrees

  • Master of Science in Management Information Systems
    Bachelor of Science in Electrical, Electronics Engineering

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