Configuration Management Database Specialist/BSA/PM with 7 years of experience in running Application Portfolio Management, Infrastructure Management, Asset Management Repository, Cloud Infrastructure Management and Network Asset Management for diverse businesses in different domains. As a CMDB Specialist, delivered business requirement engineering solutions in critical business, ITIL, ITSM, ITOM, Infrastructure support analytics, SDLC development, PMO, APM workflows, critical data reporting and web-based inventory management arenas. Proficient in Core Infrastructure, CMDB Configuration, CMDB Discovery, Identification and Reconciliation Engine, CMDBu, CMDB Integration with Third Party Systems, CMDB Enterprise/Global Research and Development. Experienced in handling large portfolio of Service Mapping, Application to Infrastructure mapping, CMDB data reporting/Query Builder configuration, Third Party Interconnection and Business Service to Technical Service Management.
CMDB Health/CMDB Configuration/Data Migration/CMDB Support:
The scope of the work is to Configure CMDB for Santander North America, Improve/Maintain CMDB Health, CMDB Ongoing Support, Configure and Improve Discovery Schedules, Maintain Application to Infrastructure Correctness/Completeness, Improve Network Assets Management, Manage Third Party Interconnection inventory/Vendor Management, Cloud Infrastructure Management and Data Migration from BMC Remedy to ServiceNow CMDB platform. The work mainly focuses to improve the high availability standards of applications/infrastructure assets depending on their criticality and comply with the standards, compliance and policies. The role focuses on improving Corporate CMDB for Santander Bank Globally.
Application Certification Process/CMDB Management:
The scope of the project was to Configure an Enterprise Level application on APM CMDB Suite for Application Certification process. The application focused on creation of Application Service/Service Components/Business Services/Infrastructure mapping and allow Application Owners to Certify the Application for Attestation process. This helps to improve CMDB Health and Completeness.
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