Conductor Resume Example
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CONDUCTOR
Professional Summary
Experienced Train Service Supervisor with professional and strong leadership and relationship-building skills. Motivated and detail-oriented self-starter and team player familiar with NYCT rules and regulations.
Skills
| Excellent knowledge of NYCT Rules and RegulationsAble to assess and make quick and accurate decisionsExcellent attention to detailEffective communication skills | Extensive knowledge of Construction Flagging Rules and Procedures18 years of dedicated service at NYCTExcellent supervisory skills |
Work History
Conductor, 11/1998 to 11/1999
Brightline – Miami , FL
Brightline – Miami , FL
- Operated various types of equipment for revenue service
- Conducted safety inspections of all equipment and followed safety rules and procedures
- Employed wide variety of procedures to execute daily field operations in full compliance with customer service requirements
- Developed deep understanding of regulatory requirements concerning quality, reporting standards, and emergency notifications.
- Followed standards and procedures to maintain safe work environment.
Train Operator, 11/1999 to 10/2012
MTA New York City Transit – City , STATE
MTA New York City Transit – City , STATE
- Operated various types of equipment for revenue service.
- Conducted safety pre-inspections of all operating equipment in preparation for customer service.
- Executed field operations daily to comply with accurate customer service requirements
- Developed deep understanding of regulatory requirements concerning quality, reporting standards, and emergency notifications.
- Reported any mechanical problems encountered with equipment.
- Successfully avoided time delays by carefully monitoring radio transmissions and reporting any incidents.
- Checked equipment to ensure that mechanical, safety, and emergency equipment is in good working order
Train Service Supervisor, 10/2012 to Current
MTA New York City Transit – City , STATE
MTA New York City Transit – City , STATE
- Developed deep understanding of regulatory requirements concerning quality, reporting standards, and emergency notifications.
- Evaluate procedures and results for accuracy and to determine appropriate next steps.
- Conduct safety inspections and follow safety rules and procedures.
- Directly supervise all employees.
- Instruct and implement procedural changes for employees.
- Redirected personnel en route in response to customer requests.
- Established long-term customer relationships through prompt and courteous service.
- Assist in training ofnew employees each pick.
- Record defects and coordinate issue resolution with all appropriate departments.
- Routinely check all employee\'s issued personal protective equipment to identify defects and replace as necessary to comply with all safety guidelines.
- Successfully improved student participation in the classroom through integration of creative role-playing exercises.
- Consistently received positive teacher evaluations from students.
- Fostered meaningful relationships among students through student field exercises.
- Train, coach and mentor staff to ensure smooth transition into new job titles and responsibilities.
Education
High School Diploma: June 1988
Seward Park High School - City, State
Seward Park High School - City, State
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Resume Overview
School Attended
- Seward Park High School
Job Titles Held:
- Conductor
- Train Operator
- Train Service Supervisor
Degrees
- High School Diploma : June 1988
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