computer technician resume example with 14+ years of experience
Resourceful Technical Support Engineer polished in restoring system functionality by quickly assessing and resolving diverse hardware and software problems. First-rate troubleshooting, diagnostic and repair skills combined with strong attention to detail and systematic approach. Proficient in Windows and Microsoft Office. Capable Computer Technician experienced in helping novice and expert users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems. Meticulous Service Technician bringing 10 years of experience in service, maintenance and diagnostics. Strong foundation of team development and empowering leadership with passion for driving improvement. Industrious and communicative with knack for meeting or exceeding company metrics. Ambitious student pursuing Advanced Computer Science degree eager to contribute developed knowledge. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Highly organized, proactive and punctual with team-oriented mentality.
- Computer configurations
- Organization
- Problem resolution
- MS Office
- Troubleshooting
- Software design
- Network Technician
- CompTIA A+ Training - 2021
- CompTIA Network+ Training - 2021
- CompTIA Security+ Training - 2021
- Cisco CCNA Training - 2021
- MCSA Windows 10 Training 2021
- Microsoft Office Pro Training 2021
- NCCER Welding Training 2015
- NCCER Painting Training 2015
Corsicana, TX, 01/2014 - 10/2021
- Proficient in network protocols, DHCP, DNS and SMPT.
- Installed over 100 motherboards, processors and graphics cards.
- Supported employees with advanced troubleshooting on helpdesk tickets.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Installed appropriate security patches to eliminate security vulnerabilities.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Configured new employee work stations, including all hardware, software and peripheral devices.
- Upgraded laptops/desktops, improving speed and performance.
- Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
- Installed, configured, and setup PCs in all stores for optimal operation and reporting.
- Improved relationships with training organizations and school by remedying hardware and software issues with computers and various language labs.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Reviewed current hardware and software configurations and recommended modifications to increase system speed.
- Removed malware and viruses from laptops and desktop systems using specialized software.
San Antonio, TX, 01/2011 - 10/2021
- Maintained records by creating monthly reports, closing terminated records and performing chart audits.
- Coordinated, scheduled and executed in-depth data entry projects for [Result].
- Compiled, sorted and verified automatic digital data against source documents.
- Documented data entry completions in corresponding logbooks.
- Maintained quality levels above prescribed minimums to support team productivity and efficiency.
- Transferred completed work to Supervisors for review and approval.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Drafted reports to deliver statistical information to upper management and stakeholders.
- Compiled and documented statistical information for quarterly reports.
- Transcribed data after verifying information to deliver projects with 99% accuracy.
- Reduced physical document storage 100% by scanning and eliminating outdated records.
- Updated departmental standard operating procedures and database to accurately reflect current practices.
- Sorted source documents and organized to be filed.
- Identified and corrected data entry errors to prevent duplication across systems.
Nashville, TN, 06/2007 - 12/2010
- Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment.
- Sustained safety protocols and promoted proper, cost-effective and accurate handling of equipment and materials.
- Created safety guards, angle iron and square tubing.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
- Maximized shop organization and equipment lifespan by maintaining equipment.
- Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures.
- Operated manual and semi-automatic welding equipment to fuse metal segments together.
- Improved project completion time by multi-tasking on heavy equipment such as forklifts.
- Adjusted weld machines to correct settings prior to weld applications for precision and waste reduction.
- Prevented distortion of parts by monitoring fitting, burning and welding processes.
- Inspected and repaired components to implement corrective action.
- Scraped off excess spatter and other materials using portable grinders and arc-cutting equipment.
- Obtained desired configurations by clamping and tack-welding components.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Removed loose materials and thick scale, slag or rust to prepare material surfaces for welding.
- Completed minor torch ups with MIG welders.
- Set up and operated welding equipment to complete all welding projects on-time.
- Prepared broken parts for welding by properly grooving and scarfing surfaces.
- Laid out, fitted and fabricated metal components.
- Conducted precision cutting with power saws, hand shears and chipping knives.
- Laid out, positioned, aligned and secured parts and assemblies with straightedges and combination square sand calipers.
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
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Resume Overview
School Attended
- Dyersburg State Community College
- Tennessee College of Applied Technology - Covington
Job Titles Held:
- Computer Technician
- Data Entry Specialist
- Welder
Degrees
- Bachelor of Arts
- Associate of Applied Science
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