Grow and solidify my skills, abilities and experiences working as a Technical Support Engineer so that I may build my skillset to provide value and a great work ethic to Applied Software.
Detail-focused Computer Support Specialist with four years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects, including non-standard fixes. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation.
Programmed projects such as
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