Computer Specialist Senior Ops Application Administrator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview
Continue my carrier path in the goal of Information System Administrator
  • Self-Starter
  • Strong collaborative skills
  • Strong analytical skills
  • Excellent problem solving skills
  • Deadline-oriented
  •  Structured query language (SQL) expert
  • Technical help desk experience
  • Patch management 
  • Optimizing and performance tuning
  • Testing
  • Microsoft Office
  • Information security
  • Programming and design skills
  • 02/17 Letter of Appreciation, Franklin Garner, NEXCOM
  • 10/16 Team Appreciation - Oracle Upgrade; MFP Go Live Success, Michael Good, NEXCOM
  • 12/15 Letter of Appreciation, Warren Smith, NEXCOM
  • 02/05 Letter of Appreciation, R.V. Garza, NEXCOM
  • 10/03 Letter of Appreciation, RDML William J. Maguire, SC, USN Commander, NEXCOM
  • 09/03 Presented with Plank Owner's Certificate, William J Maguire, NEXCOM
  • 01/03 Citation Code I associate for Employee of the Quarter, Richard V. Garza, NEXCOM
  • 02/92 Presented with Service Representative of the Month, Dictaphone Corporation.
Work Experience
05/2000 to Current Computer Specialist/Senior Ops Application Administrator Exela Technologies Inc. | Norwood, MA,

Responsible for accuracy on production jobs using Automic,(AppWorx) scheduling application.  Maintained and upgraded all test and production environments concerning the scheduling application used to control the flow of RETEK and variety of other fascists of the company.  The ability, thinking out of the box, to automate manual labor jobs in operations by researching other operations methods. Trained new Job Schedulers hired for NEXCOM.  Supervised operators during Operations Supervisor annual leave.  I trained operation personnel, programmers, Analyst and Admin users to use the new scheduling application.  Self motivated to improve old legacy scripts.  Help write technical manuals to help Operations refer back to notes.  Continue to provide enhance the performance statistics on the scheduling.  Skills improved using SQL queries since Automic,(AppWorx) is an object oriented application.


04/1997 to 02/2000 Lead Computer Operator Check 'N Go | Terrell, TX, Responsible to oversee and improve nightly production jobs.  The task to monitor payroll:  AS400 backup, File Transfers Protocol, time clocks, lab, and storage tracking systems on the mainframe.  Monitor the Interface Manager between mainframe and Hospital Operating Systems.  The use of CA-Scheduler 7.4 MBS time Management system improved the nightly production mainframe.  Provided repair and on site help to users through the Hospital Umbrella.
01/1993 to 05/1996 Computer Operator Technical Specialties—International Monetary Fund (IMF) | City, STATE,

The duties of an operator to confirm backups on the following systems:  operating IBM, Unisys, and Risc-6000, Hewlett Packard based systems using the Cheyenne ARC serve software.  Operator for the main frame printers:  Xerox 9700, 4050 and KODAK 1392.  Help to maintain the accuracy of CD-ROM and the Tape Library using Paradox Vital Records documentation.  Established and revised operational procedures to improve production.  Demonstrated an exceptional ability to grasp and complete tasks.

1989 to 1993 Customer Service Representative Dictaphone Corporation | City, STATE,

Responsibilities included maintaining recording media of analog and digital systems.  Provided service to third-party maintenance contracted with Amstrad Computers and Hughes Satellite Network Systems.  Additional responsibilities included pulling wire for contracted installs.  Provided technical software support on new systems by utilizing MS-DOS and WordPerfect 5.1 tools. Maintained strong customer service skills.

Education and Training
Expected in 2014 | , , GPA:
Certificate CompTIA Security+ ce
Expected in 2013 | , , GPA:
Certificate of Achievement-Application Manager V8 Advanced +ONE Automation 2013 Migration Exam
Expected in 2011 | , , GPA:
Enroll into CE for holders of "Good For Life" A+, Network+, or Security+
Expected in 2008 Certified CompTIA Security+ ( | , , GPA:
Expected in April 10, 2010 edition) | , , GPA:
Expected in October 2006 Associate | Arts and Information Systems Axia College of Western International University, Phoenix, Arizona GPA:
Arts and Information Systems
Expected in 1993 Diploma | Computer Maintenance & Electronics Technology Dictaphone Service Education Center, Atlanta, Georgia GPA:
Certified: Infotalk, Digital Express 3000, & 3920 Systems, Hughes Satellite Systems Computer Maintenance & Electronics Technology
Expected in July 1988 | American Commercial College, , GPA:
Expected in April 1985 Certification, Food Service Manager Sanitation | Tarrant County Junior College, , GPA:
A+, administrative, AIX, Analyst, AS400, automate, Automation, backup, CD-ROM, CA, Network Systems, Customer service, customer service skills, database, Dictaphone, Dimensions, documentation, DOS, edit, editor, frame, Hewlett Packard, HP, IBM, JDE, layout, Linux, notes, Maestro, mainframe, IBM mainframe, Excel, Exchange, Microsoft Office, Outlook, PowerPoint, Windows, 2000, 98, Windows XP, Word, Migration, management information systems, MS-DOS, Navy, enterprise, Network, NT Servers, object oriented, Operating Systems, OS, Oracle 9, oracle database, PL/SQL, Paradox, payroll, PDF, personnel, printers, processes, programming, PVCS, Express, recording, Redhat, researching, RETEK, Scheduling, Self motivated, scripting, scripts, SQLPLUS, SQL, statistics, Supervisor, system design, TCL/TK, software support, technical manuals, time Management, Tivoli, Unisys, Unix, UNIX shell scripting, upgrades, vi, WordPerfect 5.1

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Resume Overview

School Attended
  • Axia College of Western International University
  • Dictaphone Service Education Center
  • American Commercial College
  • Tarrant County Junior College
Job Titles Held:
  • Computer Specialist/Senior Ops Application Administrator
  • Lead Computer Operator
  • Computer Operator
  • Customer Service Representative
  • Certified CompTIA Security+ (
  • edition)
  • Associate
  • Diploma
  • Certification, Food Service Manager Sanitation