Highly seasoned and reliable Computer Technician with a strong technical background and excellent client service record. Adept at explaining complex technical concepts and processes to clients and non-technical staff in a clear and understandable manner. Able to multitask effectively and bring several simultaneous installation and repair projects to completion with full accuracy and efficiency. Currently seeking a position with a stable company in which to fully utilize my computer and interpersonal skills in customer service, data entry, or a call center, and offers opportunities for growth and advancement. Core Qualifications: Extensive computer installation and maintenance experience Strong familiarity with workstation setup and computer hardware, and software applications Excellent proficiency in software packages of major clients Superior skills in repairing peripheral computer equipment such modems, printers, scanners, etc. Exceptional skills in installing, and maintaining hardware and network cables High troubleshooting and analytical abilities Expertise in networking concepts, TCP/IP protocol, and network security; knowledge of firewall setup and administration, VPN, bandwidth management, and quality of service. Proven diagnostic abilities with attention to detail and ability to work effectively in a fast-paced environment. Demonstrated expertise in testing software, backing up data, and learning new applications
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