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computer imaging technician resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Desktop Technician with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments. Looking for a job in the IT Field to apply a solid education in computer maintenance and experience in desktop support that will allow me to expand on my abilities and knowledge.
Skills
  • Analytical and critical thinker
  • Fast learner
  • Skilled multi-tasker
  • Expert in disaster recovery
  • Adept at Office 2013-2016
  • Coursework includes Visual Basic
Work History
Computer Imaging Technician, 02/2013 - 06/2014
Bdo Denver, CO,
  • Unpack, configure, and image server, desktop, and laptop computers.
  • Resolve problems with malfunctioning products in a timely manner.
  • Elevate issues which cannot be resolved in a timely manner or require complex solutions.
  • Build, configure, install, maintain, analyze, troubleshoot and repair computer systems and related hardware.
Desktop Support Technician, 11/2014 - 06/2017
Blackboard Student Services City, STATE,
  • Set up PC and Apple desktops and laptops and all types of mobile devices.
  • Troubleshoot and repair when possible, and replace when not, PCs, laptops, and peripherals, including IP phones, in Call Center Environment.
  • Assist Critical Systems Team with on-site installation and repairs/replacement of server farm equipment.
  • Monitor ticketing system, and ensure all tickets are completed as quickly and completely as you can.
  • Escalate any issues which cannot be solved by local Desktop Support.
Volunteer Computer Bench Supervisor/Technician, 07/2008 - 09/2012
SkillsUSA - TSTC Waco City, STATE,
  • Free volunteer program performing computer repair jobs, as a business would, for employees and students of TSTC.
  • Handled donations and equipment inventory, maintenance and organization of work area, and time schedule for junior volunteers.
  • Performed PC and Laptop repairs on a variety of brands and systems.
  • Handled intake and discharge of systems for clients.
Education
Associate of Applied Science: Computer Maintenance Technology, Expected in 2011
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Texas State Technical College - Waco, Texas
GPA:
Status -
  • Training in Customer Service for Technical Support
  • Attended Customer Service Leadership workshop
  • 3.28 GPA
Accomplishments
Affiliations
  • SkillsUSA- Computer Maintenance Technology Section of Texas State Technical College.
  • Multiple Medals in Regional and State level SkillsUSA Competitions.
  • Silver Medal in Residential Systems Installation and Maintenance at National Leadership and Skills Conference.

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Certifications
  • A+ Certified
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Resume Overview

School Attended

  • Texas State Technical College

Job Titles Held:

  • Computer Imaging Technician
  • Desktop Support Technician
  • Volunteer Computer Bench Supervisor/Technician

Degrees

  • Associate of Applied Science

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