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Computer and Cell phone Technician Resume Example

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COMPUTER AND CELL PHONE TECHNICIAN
Summary

To obtain a position in an agency where I can develop a maximal potential for my knowledge and abilities to benefit both. Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.

Highlights
  • Microsoft Office Suite
  • Internet
  • Proficient in AVG, Printers, PC Security systems
  • Accomplished with mobile devices
  • Quickbooks Point Of Sales
  • Customer service-focused
  • Organized
  • Computer Troubleshooting
  • Skilled multi-tasker
  • Dedicated team player
  • Positive attitude
  • System checks and troubleshooting
  • Virus and spyware removal
  • Computer diagnostics and repair
  • Hardware support and troubleshooting
Accomplishments
  • Diagnosed hardware and software failures and resolved technical issues.
  • Promoted to Warehouse Supervisor after 6 months of employment..
  • Promoted to Customer Service Manager.
  • Fulfilled all supervisory duties when Store Manager was on vacation.
Experience
01/2014
Computer and Cell phone Technician Metro PCS － Holyoke, MA
  • Repair and Programming of all types of Mobile device.
  • Computer Technician, Cellular Technical and Customer Service.
  • Computed sales prices, total purchases and processed payments.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
01/2010 to 01/2013
Computer Technician and Customer Service Unlock Connections － Carolina, PR
  • Repair and Programming of all types of Mobile device.
  • Computer Technician, Cellular Technical and Customer Service.
  • Administered all point of sale opening and closing procedures.
  • Facilitated monthly and quarterly physical inventory counts.
  • Operated a cash register to process cash, check and credit card transactions.
  • Placed special orders and called other stores to find desired items.
  • Computed sales prices, total purchases and processed payments.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Coordinated hardware and software repair processes with outside vendors.
  • Resolved technical issues for clients in person, on the phone and through e-mail.
  • Installed motherboards, processors, RAM and graphics cards.
  • Performed diagnostic tests and repaired malfunctioning hardware and software.
  • Diagnosed, installed, configured and repaired computer systems and software.
01/2010 to 01/2012
Sales Representative Boost Mobile － Bayamon, PR
  • Sale of mobile phones and accessories, recharge and use of activation analysis, customer service, maintenance and repair of computers.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Resolved technical issues for clients in person, on the phone and through e-mail.
  • Installed motherboards, processors, RAM and graphics cards.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Computed sales prices, total purchases and processed payments.
  • Operated a cash register to process cash, check and credit card transactions.
01/2003 to 01/2009
Warehouse Supervisor World Business Solutions － Caguas, PR
  • Systems Administration, maintenance and installation of networks.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Facilitated monthly and quarterly physical inventory counts.
  • Computed sales prices, total purchases and processed payments.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Reorganized the sales floor to meet company demands.
  • Completed weekly schedules according to payroll policies.
01/2001 to 01/2008
Security Officer Torrimar Urbanization － Guaynabo, PR
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Answered alarms and investigated disturbances.
  • Issued security badges and visitor passes to all guests.
  • Checked passes and credentials of persons seeking to enter the property.
01/2001 to 01/2008
Floor Associate K-mart － Trujillo Alto y Bayamón, PR
  • Arranged items in favorable positions and areas of the store for optimal sales.Organized and located inventory and updated store spreadsheets.Assisted in gathering and moving materials and equipment for the assigned displays.Operated a cash register to process cash, check and credit card transactions.
Education
2011
Associate: Computer Technician John Dewey College － Carolina, PR

Technical and Computer Repair with Network Installation
Languages

Bilingual Spanish/English

Skills
  • Cash handling
  • Shipping and receiving
  • Professional and friendly
  • Multi-tasking
  • Excellent capacity to resolve problems.
  • Capacity to follow instructions, make decisions, initiative and capable to work under pressure.
  • Organized and responsible in my work area.
  • Capable of learning rapidly new technology.
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Resume Overview

Companies Worked For:

  • Metro PCS
  • Unlock Connections
  • Boost Mobile
  • World Business Solutions
  • Torrimar Urbanization
  • K-mart

School Attended

  • John Dewey College

Job Titles Held:

  • Computer and Cell phone Technician
  • Computer Technician and Customer Service
  • Sales Representative
  • Warehouse Supervisor
  • Security Officer
  • Floor Associate

Degrees

  • Associate : Computer Technician

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