completion coach resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Focused manager skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for any industry dynamic. Articulate communicator accomplished in successfully recruiting members for an organization. I am highly motivated to further my career in the Human resources field.
Skills
Computer proficiency
Oral and written communication skills
Collaboration talent
Leadership experience
Problem-solving abilities
Interpersonal skills
Adaptability
Self-motivation/work ethics
Correcting Submissions
Recruitment Management
Candidate Searching
Employee Hiring
Employment Recordkeeping
Affirmative Action Guidelines
Employee Orientation
Applicant Qualification
Retention Program Development
In-Person and Telephone Interviewing
Hiring and Terminations
Training Development and Execution
Education
, Expected in ā āMaster of Science: - GPA:
State University of New York College At Buffalo StateBuffalo, NY, Expected in 05/2021 ā āMaster of Science:Higher Education Administration - GPA:
Honoree of 2021 Thomas J. Quatroche, Ph.D. Endowed Scholarship.
Cazenovia CollegeCazenovia, NYExpected in 05/2019 ā āBachelor of Professional Studies:Management, Sport Management - GPA:
Awarded Cazenovia Experience Award
Awarded Black Excellence Award
Awarded Student Life Award
Work History
Columbia Basin College - Completion Coach Pasco, WA, 01/2021 - Current
Under the āRoar2Successā (R2S) retention program, serve as a student success coach manager that provides advocacy and customized support to guide first year students in their transition to college
Advised students through their degree paths, connect students to campus resources, and mentor students through their goals
Managed six senior students known as peer mentors and support a caseload of approximately 400 first year students academically, socially, and holistically
Analyzed data trends within educational technology systems such as Starfish, Banner, Pave Suites, Qualtrics and Degree Works to best create success plans to provide guidance on studentsā progress
Supervised all social media and marketing efforts to bring awareness to R2S and other campus resources
Collaborated with 100+ faculty, advisors, and student leaders to perform the online Sumer Orientation Engagement Program for 1,400 incoming first year students.
Recruited, hired, and trained over 25 students for the Summer Staff program. Additionally, I recruited, interviewed and hired 5 peer mentors and two graduate assistants.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Cultivated community and media relations through social media and other communication channels to support program.
Educated students on course selection to align with career goals.
Reviewed student files to meet deadlines for completing various graduation requirements.
Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
South Dakota Board Of Regents - Residence Hall Director Pierre, SD, 08/2019 - 12/2020
Supervised an upper-class residential hall of just over 150 students and 8 paraprofessional staff members who are all medical and business students; while promoting positive relations between residents and staff
Assisted the Director of Student Engagement and Housing with campus activities and events, such as annual campus-wide events, student orientation, commencement, and diversity/inclusion initiatives
Coordinated weekly staff meetings and planned professional development for the assistant residence hall director and residence hall advisors
Acquired and facilitated knowledge of health and safety protocols, community resources, supportive campus groups, professional development, and assessment
Handled purchasing, campus-wide crisis on-call, recruitment, touring, and wellness/mental health checks.
Promoted positive relations between residents and staff.
Enforced policies and safety standards through building and room rounds.
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Conducted tours, orientation and educational sessions for residents and families.
Higher Education Opportunity Program, Cazenovia College - Program Coordinator Intern City, STATE, 10/2016 - 05/2019
Advised students with academic pathways and career guidance
Implemented a Menās Empowerment Program that focused on the experience and retention rate for men of color
Monitored and assisted with tutoring, test taking and study hall hours
Solicited feedback from students to assess event success and uncover opportunities for improvement
Liaised with marketing colleagues on campus to promote special events in social calendars.
Prepared course schedules and managed classroom staffing requirements for enrollment up to 30 students.
Supported admissions process through application review and student registration.
Answered phones and maintained student records for education department.
Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Accomplishments
Educated on Pan African and Latino History, Sexism and Misogyny, LGBTQ Rights & History, and Political Education and Social Justice
Harlem Childrenās Zone, New York, NY | September 2010 ā 2019
Gathered knowledge on STEM and technical art areas and completed various community service opportunities throughout high school education career
Provided with mentorship for academic support, financial guidance, career readiness and professional development.
Additional Information
Awards & Honors: , Cazenovia Experience Award, Black Excellence Award, Student Life Award
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Resume Overview
School Attended
State University of New York College At Buffalo State