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Customer-oriented General Manager with 10 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
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- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Set pricing structures according to market analytics and emerging trends.
- Directed hiring and training of new department managers to drive organizational improvements.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Set pricing structures according to market analytics and emerging trends.
- Assessed, optimized and elevated operations to target current and expected demands.
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed daily work assignments by delegating tasks and monitoring progress.
- Worked with suppliers to keep materials flowing and meet demanding timelines.
- Assigned work to employees based on project requirements and individual team member strengths.
- Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
- Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
- Determined optimal construction requirements and site plans.
- Enhanced production methods and improved employee motivation to maximize team productivity.
- Oversaw plumbing, heating, ventilation and irrigation system projects, which included construction, maintenance and repair work.
- Coordinated schedules and day-to-day activities of crew to satisfy project needs.
- Checked crew timesheets and logs for accuracy and submitted on schedule.
- Motivated and supported field workers completing work to increase work quality and efficiency.
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
- Reviewed documentation, including safety materials and implemented work site procedures that met compliance.
- Built residential and commercial buildings for projects with budgets in excess of $1 million.
- Built residential and commercial buildings for projects with budgets in excess of $[Amount].
- Read and followed blueprints when planning and implementing construction phases.
- Assessed each staff member's strengths and delegated daily tasks based upon knowledge and skills sets.
- Estimated time, employee needs and material costs for projects.
- Obtained building and specialty permits from local jurisdictional agencies.
- Obtained building permits from local jurisdictional agencies.
- Assessed usage of equipment by crews to prevent accidents, damage and safety violations.
- Supervised material usage and contractor hours to keep projects in line with budgets.
Mississippi Gulf Coast Community College - Gulfport, MS
Domino's Pizza - Ladson, SC
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Resume Overview
School Attended
- Mississippi Gulf Coast Community College
- Domino's Pizza
Job Titles Held:
- Company Owner
- Company Owner
- Construction Foreman
Degrees
- Commercial Blue Print Reading
- Business Management
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