Company Owner Resume Example
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated manager with 20 years of experience collecting customer payments. Accurately takes payments, calculates cash accurately, detects counterfeit bills and makes changes. Detailed and speedy when counting cash to balance cash drawer. Excellent mathematical abilities. Dependable optician with 10 years of experience in optical and accounting environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.
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St Microelectronics – Austin , TX
I clean homes and Office's on my spare time.
Bj's Wholesale Club, Inc. – Olean , NY
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Increased longevity of flooring accounts by providing individualized customer service and developing relationships with account holders.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $25,000 in sales.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Managed book of business worth $2,500,000 across 3 accounts.
- Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
- Managed 25 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Kaiser Permanente – Dublin , CA
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Contacted patients when eyeglasses or contact lenses were in store
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Learned new catalog of items as they would come out to present current options to patients.
- Educated patients aged 1 to 90 on proper care and transportation of spectacles.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Recorded all measures accurately and placed orders with eyeglass manufacturers.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Prepared work orders outlining all specifications for new lenses and frames.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
- Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Completed facial measurements such as temple length, bridge size and vertex distance.
Walmart – City , STATE
- Recorded measurements, adjusted eye wear, and made changes based on customer feedback.
- Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor.
- Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Collaborated with [Job title] to plan staff schedules and determine hiring needs.
- Explained prescriptions, optical terminology, and products to customers.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Checked finished eye wear to maintain optical standards, customer requirements, and special requests.
- Monitored general store systems, inventory databases, and operations to quickly identify and resolve issues or concerns.
- Completed facial measurements such as temple length, bridge size and vertex distance.
- Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Completed specialized test, including field of vision, OCTs and pachymetry evaluations.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Prepared work orders outlining all specifications for new lenses and frames.
- Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
Rock Valley College - City, State
When my grandson came into my life Dec. 2019 my whole life has changed and I really thought that was impossible, but Kato has took over all my free time that's for sure. When it's nice out we take a 45 minute walk everyday and play outside for a while. Now when It's cold out we just play in the house the best we can and read lot's of books and watch a lot of movie's.
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Resume Overview
School Attended
- Rock Valley College
Job Titles Held:
- Company Owner
- Account Manager
- Optician
- Optical Manager
Degrees
- Associate of Arts : Accounting And Business Management , 06/1999
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