LiveCareer-Resume

Company Owner resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Business Owner , Financial Services and Quality Six Sigma professional positioned to deliver excellence in Operations, Customer Service, Workflow Analysis and Process Modeling

Professional Profile
  • Strong operational management and analysis capability, delivering process improvement through the utilization of the following skill set:
  • Recognizing limitations of business information systems in relation to business processes
  • Exercise creative and critical thinking in evaluating situations and developing solutions
  • Identify and address situations requiring tact and diplomacy using written and/or verbal skills
  • Synthesize information into succinct, concise and logical summaries and reports
  • Facilitate stakeholder sessions to achieve consensus and collaboration
Education
UNIVERSITY OF CONNECTICUT Hartford, CT, Expected in 06/2012 MBA : TECHNOLOGY AND OPERATIONAL MANAGEMENT - GPA :

EMBA

STATE UNIVERSITY OF NEW YORK Purchase, NY, Expected in 06/2010 Bachelor of Arts : LIBERAL STUDIES - GPA :
Certifications
  • SIX SIGMA QUALITY - BLACKBELT TRAINED
  • GREENBELT CERTIFIED
  • GENERAL ELECTRIC - CORPORATE TREASURY CERTIFICATION.
  • FINRA SERIES 7, 63 & 79 (GENERAL SECURITY LICENSCE ) 2008-2012
Work History
VANA CORP DISTRIBUTORS LLC - Company Owner
City, STATE, 06/2017 - Current
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Drafted invoices for completed work.
  • Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
VANA CORP LLC - Independant Business Consultant
City, STATE, 01/2015 - 01/2016
  • Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
  • Perform workshops with stakeholders to gather and clarify process steps and requirements.
  • Review and rewrite business process narratives and Risk Control documentation.
  • Collaborate on semantic and syntactic reviews of process models and documentation ENGAGEMENTS 2015- VERINT/MAJOR OAK CONSULTING CONTRACTING WITH ELITE HEDGE FUND, WESTPORT, CT.
  • Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
  • Perform workshops with stakeholders to gather and clarify process steps and requirements.
  • Review and rewrite business process narratives and Risk Control documentation.
  • Collaborate on semantic and syntactic reviews of process models and documentation.
  • A SINGLE OWNER MANAGEMENT CONSULTANCY SPECIALIZING IN BUSINESS PROCESS IMPROVEMENT, VENDOR AND OPERATIONS MANAGEMENT AND VANA CORP DISTRIBUTERS SPECIALIZING IN FOOD PRODUCT SALES , SERVICE , DISTRIBUTION & LOGISTICS, OVERSEE BUSINESS PLANNING, LEGAL FORMATION AND STRATEGIC MANAGEMENT FOR SMALL BUSINESS CLIENTS MANAGE THE NEEDS OF BUSINESS CLIENTELE IN OPERATIONAL PROCESSING & REENGINEERING, PROCESS IMPROVEMENT, DOCUMENTING SOP’S AND PROCEDURAL MANUALS, COMPLIANCE WITH LOCAL, STATE AND FEDERAL REGULATIONS REGARDING ABANDONED PROPERTY.
GE CAPITAL TREASURY - Operations and Process Improvement Manager
City, STATE, 01/2006 - 12/2012
  • Responsibilities included application of Six Sigma tools and techniques in a Operational environment, including AML Compliance, Risk Avoidance and Customer Service.
  • Performed Operational Business analysis utilizing data and metrics leading to concrete recommendations for process improvements.
  • Led data and process mapping exercises for vendor conversions, systems implementations and gap analysis.
  • Created and presented reporting Dashboards and metrics to senior staff identifying best practices for process improvements.
  • Manage vendor management process improvements including contract and MSA administration, Vendor 1099 setup & maintenance, service level management and data sourcing and licensing documentation.
  • Oversee strategic management and operational oversight to provide streamlined vendor operations, reduced operating cost and create greater profitability.
  • Direct month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end deliverables.
  • Implemented Data Warehouse functionality for retail investment product enabling enhanced metrics and analysis.
  • Led implementation of Actimize Anti-Money Laundering Software product for KYC Compliance.
  • Conduct and oversaw daily quality-control efforts to ensure accuracy and consistency throughout all Data Center operations.
  • Created automated online enrollment functionality for retail investment product , including user and business requirement documentation and UAT scripts.
  • Oversaw strategic management and operational oversight to provide streamlined operations, reduced operating costs, and create greater profitability.
  • Interfaced with enabling functions such as Legal, Compliance, Risk & Technology to develop and maintain organizational strategies and introduce enhanced technologies to create increased efficiency and improved profitability.

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Resume Overview

School Attended

  • UNIVERSITY OF CONNECTICUT
  • STATE UNIVERSITY OF NEW YORK

Job Titles Held:

  • Company Owner
  • Independant Business Consultant
  • Operations and Process Improvement Manager

Degrees

  • MBA
  • Bachelor of Arts

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