Company Owner resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Experienced Business Owner , Financial Services and Quality Six Sigma professional positioned to deliver excellence in Operations, Customer Service, Workflow Analysis and Process Modeling
Professional Profile
Strong operational management and analysis capability, delivering process improvement through the utilization of the following skill set:
Recognizing limitations of business information systems in relation to business processes
Exercise creative and critical thinking in evaluating situations and developing solutions
Identify and address situations requiring tact and diplomacy using written and/or verbal skills
Synthesize information into succinct, concise and logical summaries and reports
Facilitate stakeholder sessions to achieve consensus and collaboration
Education
UNIVERSITY OF CONNECTICUTHartford, CT, Expected in 06/2012 ā āMBA:TECHNOLOGY AND OPERATIONAL MANAGEMENT - GPA:
EMBA
STATE UNIVERSITY OF NEW YORKPurchase, NY, Expected in 06/2010 ā āBachelor of Arts:LIBERAL STUDIES - GPA:
Certifications
SIX SIGMA QUALITY - BLACKBELT TRAINED
GREENBELT CERTIFIED
GENERAL ELECTRIC - CORPORATE TREASURY CERTIFICATION.
VANA CORP DISTRIBUTORS LLC - Company Owner City, STATE, 06/2017 - Current
Developed improved records management systems for leases and contracts to improve timeliness of renewals.
Managed purchasing, sales, marketing and customer account operations efficiently.
Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
Drafted invoices for completed work.
Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
VANA CORP LLC - Independant Business Consultant City, STATE, 01/2015 - 01/2016
Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
Perform workshops with stakeholders to gather and clarify process steps and requirements.
Review and rewrite business process narratives and Risk Control documentation.
Collaborate on semantic and syntactic reviews of process models and documentation ENGAGEMENTS 2015- VERINT/MAJOR OAK CONSULTING CONTRACTING WITH ELITE HEDGE FUND, WESTPORT, CT.
Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
Perform workshops with stakeholders to gather and clarify process steps and requirements.
Review and rewrite business process narratives and Risk Control documentation.
Collaborate on semantic and syntactic reviews of process models and documentation.
A SINGLE OWNER MANAGEMENT CONSULTANCY SPECIALIZING IN BUSINESS PROCESS IMPROVEMENT, VENDOR AND OPERATIONS MANAGEMENT AND VANA CORP DISTRIBUTERS SPECIALIZING IN FOOD PRODUCT SALES , SERVICE , DISTRIBUTION & LOGISTICS, OVERSEE BUSINESS PLANNING, LEGAL FORMATION AND STRATEGIC MANAGEMENT FOR SMALL BUSINESS CLIENTS MANAGE THE NEEDS OF BUSINESS CLIENTELE IN OPERATIONAL PROCESSING & REENGINEERING, PROCESS IMPROVEMENT, DOCUMENTING SOPāS AND PROCEDURAL MANUALS, COMPLIANCE WITH LOCAL, STATE AND FEDERAL REGULATIONS REGARDING ABANDONED PROPERTY.
GE CAPITAL TREASURY - Operations and Process Improvement Manager City, STATE, 01/2006 - 12/2012
Responsibilities included application of Six Sigma tools and techniques in a Operational environment, including AML Compliance, Risk Avoidance and Customer Service.
Performed Operational Business analysis utilizing data and metrics leading to concrete recommendations for process improvements.
Led data and process mapping exercises for vendor conversions, systems implementations and gap analysis.
Created and presented reporting Dashboards and metrics to senior staff identifying best practices for process improvements.
Manage vendor management process improvements including contract and MSA administration, Vendor 1099 setup & maintenance, service level management and data sourcing and licensing documentation.
Oversee strategic management and operational oversight to provide streamlined vendor operations, reduced operating cost and create greater profitability.
Direct month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end deliverables.
Implemented Data Warehouse functionality for retail investment product enabling enhanced metrics and analysis.
Led implementation of Actimize Anti-Money Laundering Software product for KYC Compliance.
Conduct and oversaw daily quality-control efforts to ensure accuracy and consistency throughout all Data Center operations.
Created automated online enrollment functionality for retail investment product , including user and business requirement documentation and UAT scripts.
Oversaw strategic management and operational oversight to provide streamlined operations, reduced operating costs, and create greater profitability.
Interfaced with enabling functions such as Legal, Compliance, Risk & Technology to develop and maintain organizational strategies and introduce enhanced technologies to create increased efficiency and improved profitability.
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