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Company Owner Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Business Owner , Financial Services and Quality Six Sigma professional positioned to deliver excellence in Operations, Customer Service, Workflow Analysis and Process Modeling

Professional Profile
  • Strong operational management and analysis capability, delivering process improvement through the utilization of the following skill set:
  • Recognizing limitations of business information systems in relation to business processes
  • Exercise creative and critical thinking in evaluating situations and developing solutions
  • Identify and address situations requiring tact and diplomacy using written and/or verbal skills
  • Synthesize information into succinct, concise and logical summaries and reports
  • Facilitate stakeholder sessions to achieve consensus and collaboration
Skills
  • Six Sigma, Lean & TQM
  • Critical thinking & Process Reengineering
  • SOP creation , Documentation, Scripts
  • Process Modeling & Improvement, BP??
  • Creation of Dashboard Metrics
  • Visio, PowerPoint , Word & Excel
  • Workflow Analysis
  • Project Management
  • User Testing
  • Vendor Management
Work History
Company Owner, 06/2017 to Current
VANA CORP DISTRIBUTORS LLCCity, STATE,
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Drafted invoices for completed work.
  • Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
Independant Business Consultant, 01/2015 to 01/2016
VANA CORP LLCCity, STATE,
  • Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
  • Perform workshops with stakeholders to gather and clarify process steps and requirements.
  • Review and rewrite business process narratives and Risk Control documentation.
  • Collaborate on semantic and syntactic reviews of process models and documentation ENGAGEMENTS 2015- VERINT/MAJOR OAK CONSULTING CONTRACTING WITH ELITE HEDGE FUND, WESTPORT, CT.
  • Responsible for creating process models and continuous improvements to business processes utilizing Six Sigma methodology to achieve improved operational efficiency and service quality.
  • Perform workshops with stakeholders to gather and clarify process steps and requirements.
  • Review and rewrite business process narratives and Risk Control documentation.
  • Collaborate on semantic and syntactic reviews of process models and documentation.
  • A SINGLE OWNER MANAGEMENT CONSULTANCY SPECIALIZING IN BUSINESS PROCESS IMPROVEMENT, VENDOR AND OPERATIONS MANAGEMENT AND VANA CORP DISTRIBUTERS SPECIALIZING IN FOOD PRODUCT SALES , SERVICE , DISTRIBUTION & LOGISTICS, OVERSEE BUSINESS PLANNING, LEGAL FORMATION AND STRATEGIC MANAGEMENT FOR SMALL BUSINESS CLIENTS MANAGE THE NEEDS OF BUSINESS CLIENTELE IN OPERATIONAL PROCESSING & REENGINEERING, PROCESS IMPROVEMENT, DOCUMENTING SOP’S AND PROCEDURAL MANUALS, COMPLIANCE WITH LOCAL, STATE AND FEDERAL REGULATIONS REGARDING ABANDONED PROPERTY.
Operations and Process Improvement Manager, 01/2006 to 12/2012
GE CAPITAL TREASURYCity, STATE,
  • Responsibilities included application of Six Sigma tools and techniques in a Operational environment, including AML Compliance, Risk Avoidance and Customer Service.
  • Performed Operational Business analysis utilizing data and metrics leading to concrete recommendations for process improvements.
  • Led data and process mapping exercises for vendor conversions, systems implementations and gap analysis.
  • Created and presented reporting Dashboards and metrics to senior staff identifying best practices for process improvements.
  • Manage vendor management process improvements including contract and MSA administration, Vendor 1099 setup & maintenance, service level management and data sourcing and licensing documentation.
  • Oversee strategic management and operational oversight to provide streamlined vendor operations, reduced operating cost and create greater profitability.
  • Direct month-end production meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month-end deliverables.
  • Implemented Data Warehouse functionality for retail investment product enabling enhanced metrics and analysis.
  • Led implementation of Actimize Anti-Money Laundering Software product for KYC Compliance.
  • Conduct and oversaw daily quality-control efforts to ensure accuracy and consistency throughout all Data Center operations.
  • Created automated online enrollment functionality for retail investment product , including user and business requirement documentation and UAT scripts.
  • Oversaw strategic management and operational oversight to provide streamlined operations, reduced operating costs, and create greater profitability.
  • Interfaced with enabling functions such as Legal, Compliance, Risk & Technology to develop and maintain organizational strategies and introduce enhanced technologies to create increased efficiency and improved profitability.
Education
MBA: TECHNOLOGY AND OPERATIONAL MANAGEMENT, Expected in 06/2012
UNIVERSITY OF CONNECTICUT - Hartford, CT,
GPA:

EMBA

Bachelor of Arts: LIBERAL STUDIES, Expected in 06/2010
STATE UNIVERSITY OF NEW YORK - Purchase, NY,
GPA:
Certifications
  • SIX SIGMA QUALITY - BLACKBELT TRAINED
  • GREENBELT CERTIFIED
  • GENERAL ELECTRIC - CORPORATE TREASURY CERTIFICATION.
  • FINRA SERIES 7, 63 & 79 (GENERAL SECURITY LICENSCE ) 2008-2012

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  • Length
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Resume Overview

School Attended
  • UNIVERSITY OF CONNECTICUT
  • STATE UNIVERSITY OF NEW YORK
Job Titles Held:
  • Company Owner
  • Independant Business Consultant
  • Operations and Process Improvement Manager
Degrees
  • MBA
  • Bachelor of Arts

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